Customer Service Representative Jobs in Jefferson City, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Delivery Driver 3.8 3.8 out of 5 stars Jefferson City, MO 65101 This position works closely with wholesale and retail customers to determine their needs, answer their questions...
Lead Director, Meritain Customer Service
- Jefferson City, MO
- moments ago
- Jefferson City, MO
- moments ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Client Advocate I 3.2 3.2 out of 5 stars Jefferson City, MO 65101 Remote At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Spanish Customer Service Representative - Remote
- Jefferson City, MO
- 8 days ago
- Jefferson City, MO
- 8 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkJob ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkService our customers and provide support to Central Bancompany employees, while rotating into various duties and assignments as needed. Provide customer service via telephone and email concerning...
Administrative - Customer Service Representative II
- Jefferson City, MO
- 30+ days ago
- Jefferson City, MO
- 30+ days ago
Administrative - Customer Service Representative II#25-54320 Jefferson City, MO All On-site Job Description Summary: The main function of a customer service representative is to interact with customers...
This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer...
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We...
Customer Service Rep (01614) - 140 N. Summit Dr
- Holts Summit, MO (9 miles from Jefferson City, MO)
- 60+ days ago
- Holts Summit, MO (9 miles from Jefferson City, MO)
- 60+ days ago
Company Description At Romans Road Pizza we believe in small daily improvements in our skills and operations that over time amount to big change. Job Description ABOUT THE JOB You got game? You...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
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Salary for Customer Service Representative Jobs in Jefferson City, MO
Highest Education Level
Customer Service Representatives in Jefferson City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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