Customer Service Representative Jobs in Herculaneum, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 60 Jobs

Spanish Bilingual Remote Customer Service Representative

  • Waterloo, IL (13 miles from Herculaneum, MO)
  • 2 hours ago
  • Waterloo, IL (13 miles from Herculaneum, MO)
  • 2 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer service representative

  • Fenton, MO (16 miles from Herculaneum, MO)
  • 16 hours ago
  • Fenton, MO (16 miles from Herculaneum, MO)
  • 16 hours ago

Store 4701603: 2285 S Old Highway 141, Fenton, Missouri 63026 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Barnhart, MO (5 miles from Herculaneum, MO)
  • 16 hours ago
  • Barnhart, MO (5 miles from Herculaneum, MO)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Assoc. Cert

  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 16 hours ago
  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 16 hours ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Customer Service Associate

  • Webster Groves, MO (22 miles from Herculaneum, MO)
  • 3 days ago
  • Webster Groves, MO (22 miles from Herculaneum, MO)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative, Full Time Evenings

  • Des Peres, MO (24 miles from Herculaneum, MO)
  • 4 days ago
  • Des Peres, MO (24 miles from Herculaneum, MO)
  • 4 days ago

Store 4701649: 12804 Manchester Rd, Des Peres, Missouri 63131 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Rep

  • Brentwood, MO (24 miles from Herculaneum, MO)
  • 5 days ago
  • Brentwood, MO (24 miles from Herculaneum, MO)
  • 5 days ago

As the Customer Service Representative you will be responsible for providing exceptional support to customers by processing orders accurately and efficiently while addressing inquiries with professionalism...

Customer Relations Specialist

  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 6 days ago
  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 6 days ago

Compensation: $17.89/hr. The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...

Customer Service Associate - Temporary

  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 6 days ago
  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Relations Specialist - Float

  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 10 days ago
  • High Ridge, MO (16 miles from Herculaneum, MO)
  • 10 days ago

Compensation: $18.89/hr. The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...

Customer Service Rep(02752) - 1506 S Main St

  • Red Bud, IL (21 miles from Herculaneum, MO)
  • 12 days ago
  • Red Bud, IL (21 miles from Herculaneum, MO)
  • 12 days ago

Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers....

Customer Service Representative, PT & FT Day/Evenings

  • Imperial, MO (9 miles from Herculaneum, MO)
  • 12 days ago
  • Imperial, MO (9 miles from Herculaneum, MO)
  • 12 days ago

Store 4701601: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Day/Evenings

  • Imperial, MO (9 miles from Herculaneum, MO)
  • 12 days ago
  • Imperial, MO (9 miles from Herculaneum, MO)
  • 12 days ago

Store 4701600: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Representative

  • Fenton, MO (16 miles from Herculaneum, MO)
  • 13 days ago
  • Fenton, MO (16 miles from Herculaneum, MO)
  • 13 days ago

Are you interested in helping people connect with information and resources that equip them with Christian Principles to enjoy everyday life? Do you enjoy working in a fast paced dynamic...

Customer Service Rep CSC

  • Festus, MO (9 miles from Herculaneum, MO)
  • 14 days ago
  • Festus, MO (9 miles from Herculaneum, MO)
  • 14 days ago

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities:...

Demographic Data for Herculaneum, MO

Moving to Herculaneum, MO? Find some basic demographic data about Herculaneum, MO below.


Local
National
4,219
57
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Herculaneum, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Herculaneum, MO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Herculaneum, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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