Customer Service Representative Jobs in Fenton, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 197 Jobs

Customer Service Representative - PT

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 5 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 5 days ago

$14.75/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Pharmacy Customer Service Associate

  • Brecknrdg Hls, MO (14 miles from Fenton, MO)
  • 23 hours ago
  • Brecknrdg Hls, MO (14 miles from Fenton, MO)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 23 hours ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 23 hours ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Collections Specialist

  • Earth City, MO (19 miles from Fenton, MO)
  • 23 hours ago
  • Earth City, MO (19 miles from Fenton, MO)
  • 23 hours ago

Join us in a Fresh, Modern Workplace CONVENIENTLY located in Earth City, MO! WE PAY THE HIGHEST HOURLY RATE IN THE AREA!! $18 - $39/hour WE OFFER A LUCRATIVE MONTHLY BONUS PROGRAM!! WE ARE THE...

Customer Service Representative (REQ651)

  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 1 day ago
  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 1 day ago

Customer Service Representative Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs!...

Customer Service Associate

  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago
  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

  • Saint Charles, MO (24 miles from Fenton, MO)
  • 1 day ago
  • Saint Charles, MO (24 miles from Fenton, MO)
  • 1 day ago

Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....

Customer Service Representative - Collections

  • Clayton, MO (12 miles from Fenton, MO)
  • 1 day ago
  • Clayton, MO (12 miles from Fenton, MO)
  • 1 day ago

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose...

Remote Work

Lead Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago
  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...

Customer Service

  • Arnold, MO (6 miles from Fenton, MO)
  • 1 day ago
  • Arnold, MO (6 miles from Fenton, MO)
  • 1 day ago

Our client, a dynamic organization in the service industry, is seeking a Receptionist to join their team. As a Receptionist, you will be part of the front office team supporting various...

Sales Associate - Kansas City, MO - Sports Medicine

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago

Work Flexibility: Field-based Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...

Member Service Representative weekend

  • Ballwin, MO (8 miles from Fenton, MO)
  • 2 days ago
  • Ballwin, MO (8 miles from Fenton, MO)
  • 2 days ago

he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...

Member Service Representative- mornings

  • Brentwood, MO (10 miles from Fenton, MO)
  • 2 days ago
  • Brentwood, MO (10 miles from Fenton, MO)
  • 2 days ago

he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...

Customer Service Representative, Overnights

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago

Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Fenton, MO

Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.


Local
National
44,648
1,363
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fenton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fenton, MO offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fenton, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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