Customer Service Representative Jobs in Columbia, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representatives can put themselves in our Customers' shoes and advocate for them when necessary....
Customer Service Rep (01614) - 140 N. Summit Dr
- Holts Summit, MO (19 miles from Columbia, MO)
- 13 hours ago
- Holts Summit, MO (19 miles from Columbia, MO)
- 13 hours ago
Company Description At Romans Road Pizza we believe in small daily improvements in our skills and operations that over time amount to big change. Job Description ABOUT THE JOB You got game? You...
FT Traveling Customer Service Sports Photography Adventure
- Columbia, MO
- 1 day ago
- Columbia, MO
- 1 day ago
FT Traveling Customer Service Sports Photography Adventure (Columbia) Action Hero Photo image 1 of 10 601 Hillsdale Road near 601 Hillsdale Road compensation: 43 - 50K (1K sign on bonus + base +...
Customer Service - Urgent Position Available compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our...
Preferred Qualifications Previous call center experience. Be able to receive and convey written/verbally communicated information....
Posting Number 3950P Position Title Utility Customer Service Representative I Department Finance Job Code 01216 FLSA Status Non-Exempt Union Code/Affiliation Unrepresented Division UTILITY CUSTOMER...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Centralia, MO (22 miles from Columbia, MO)
- 5 days ago
- Centralia, MO (22 miles from Columbia, MO)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fulton, MO (16 miles from Columbia, MO)
- 6 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (01689) - 203 N. Henry Clay Blvd
- Ashland, MO (7 miles from Columbia, MO)
- 6 days ago
- Ashland, MO (7 miles from Columbia, MO)
- 6 days ago
Company Description At Romans Road Pizza we believe in small daily improvements in our skills and operations that over time amount to big change. Job Description ABOUT THE JOB You got game? You...
Customer Service Representatives
- Holts Summit, MO (19 miles from Columbia, MO)
- 6 days ago
- Holts Summit, MO (19 miles from Columbia, MO)
- 6 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
- California, MO (23 miles from Columbia, MO)
- 6 days ago
- California, MO (23 miles from Columbia, MO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fulton, MO (16 miles from Columbia, MO)
- 6 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, MO
Highest Education Level
Customer Service Representatives in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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