Customer Service Representative Jobs in Columbia, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Blood Collection Staff Customer Service
- American National Red Cross
- Columbia, MO
- 90+ days ago
- Columbia, MO
- 90+ days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonPart-Time Customer Service Representative (Saturday & Sunday, 6am - 2pm)
- Veterans United Home Loans
- Columbia, MO
- 13 hours ago
- Columbia, MO
- 13 hours ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
In Person Part TimeCustomer Service Rep(01504) - 102 W 6th Street
- Domino's Pizza
- Fulton, MO (16 miles from Columbia, MO)
- 1 day ago
- Fulton, MO (16 miles from Columbia, MO)
- 1 day ago
Company Description Job Description Join our team at Domino's Pizza in Fulton, United States, as a Customer Service Representative!...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Financial
- Columbia, MO
- 2 days ago
- Columbia, MO
- 2 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Representative (Monday - Friday, 2pm - 10pm)
- Veterans United Home Loans
- Columbia, MO
- 5 days ago
- Columbia, MO
- 5 days ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
In PersonPart-Time Customer Service Representative (Monday - Friday, 4pm-9pm)
- Mortgage Research Center, LLC
- Columbia, MO
- 6 days ago
- Columbia, MO
- 6 days ago
As a Customer Service Representative you are responsible for providing front line knowledge to incoming callers and directing them appropriately, while maintaining exceptional customer service....
In Person Part TimePart-Time Customer Service Representative (Monday - Friday, 4pm-9pm)
- Veterans United Home Loans
- Columbia, MO
- 7 days ago
- Columbia, MO
- 7 days ago
As a Customer Service Representative you are responsible for providing front line knowledge to incoming callers and directing them appropriately, while maintaining exceptional customer service....
In Person Part TimeCustomer Service Representative Club Car Wash - 3.0 Columbia, MO Job Details $20 - $22 an hour 5 hours ago Benefits Health insurance On-site gym Dental insurance 401(k) Paid time off Vision insurance...
In PersonCompany: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimePart-Time Customer Service Representative (Saturday & Sunday, 10am - 6pm)
- Veterans United Home Loans
- Columbia, MO
- 13 days ago
- Columbia, MO
- 13 days ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
In Person Part TimeCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Columbia, MO
- 21 days ago
- Columbia, MO
- 21 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Product Specialist - Columbia, MO - Full Time
- Manpower
- Columbia, MO
- 21 days ago
- Columbia, MO
- 21 days ago
Are you passionate about helping others and delivering exceptional service? Manpower is partnering with American Outdoor Brands in Columbia, MO and were seeking dedicated individuals to join our...
In Person Full TimeCustomer Service Account Specialist - Centralia, MO
- Hubbell Inc.
- Centralia, MO (22 miles from Columbia, MO)
- 26 days ago
- Centralia, MO (22 miles from Columbia, MO)
- 26 days ago
Job Overview Build and maintain a solid working relationship with Hubbell Power Systems customers. Act as the HPS lead to organize and prepare quotation proposals and review customer orders for...
HybridCustomer Service Rep(01619) - 3102 Green Meadows Way
- Domino's Pizza
- Columbia, MO
- 28 days ago
- Columbia, MO
- 28 days ago
Company Description Job Description Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location...
In PersonSr Business Analyst - Order Management / Plant Customer Service
- Schneider Electric
- Columbia, MO
- 30+ days ago
- Columbia, MO
- 30+ days ago
Schneider Electric is leading a business-driven, digitally enabled transformation to strengthen North American operations to deliver a best-in-class experience for our Customers and Employees....
HybridDemographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, MO
Highest Education Level
Customer Service Representatives in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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