Customer Service Representative Jobs in Columbia, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Monday - Friday, 11am - 7pm)
- Columbia, MO
- 3 days ago
- Columbia, MO
- 3 days ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
Customer Service Representative
- Fulton, MO (16 miles from Columbia, MO)
- 4 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 4 days ago
Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers....
WHO WE ARE: We work where we play! Turning pursuit into passion, AOB delivers brands that move you because our success is measured by moments that matter. Position Overview: Reporting to a...
Starting pay: $18/hour This is a temporary seasonal position offering 40 hours per week, May - August/September Schedule: 8:00am - 5:00pm, Monday - Friday TWO MEN AND A TRUCK is NOW HIRING...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Pharmacy Customer Service Associate
- Fulton, MO (16 miles from Columbia, MO)
- 8 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Monday - Friday, 10am - 6pm)
- Columbia, MO
- 10 days ago
- Columbia, MO
- 10 days ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
Customer Service Associate - Temporary
- Fulton, MO (16 miles from Columbia, MO)
- 11 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Compensation: $17.89/hour Due to critical service need of the communities we serve, we are offering a $1000 sign-on bonus.* We are eager to continue to provide quality and compassionate care in...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Product Specialist - Columbia, MO
- Columbia, MO
- 13 days ago
- Columbia, MO
- 13 days ago
Are you passionate about helping others and delivering exceptional service? Manpower is partnering with American Outdoor Brands in Columbia, MO and were seeking dedicated individuals to join our...
(18 yrs+ to apply) Assistant Customer Service Manager - Providence (Columbia, MO)
- Columbia, MO
- 13 days ago
- Columbia, MO
- 13 days ago
This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform. You could expect the position of Assistant Customer Service...
Customer Services Representative $18.83 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location...
COMPANY PROFI LE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...
COMPANY PROFILE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Columbia, MO
Highest Education Level
Customer Service Representatives in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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