Customer Service Representative Jobs in Carthage, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Joplin, MO (12 miles from Carthage, MO)
- 3 hours ago
- Joplin, MO (12 miles from Carthage, MO)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Employee Benefits department and deliver exceptional...
Customer Service Representative
- Galena, KS (22 miles from Carthage, MO)
- 4 days ago
- Galena, KS (22 miles from Carthage, MO)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01530) - 6015 N Main S
- Webb City, MO (10 miles from Carthage, MO)
- 4 days ago
- Webb City, MO (10 miles from Carthage, MO)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Joplin, MO (12 miles from Carthage, MO)
- 5 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 5 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
This position represents the face of Intermountain Healthcare to customers, patients, and physicians who use Courier services to transport items between facilities and organizations within...
Customer Care Specialist-I - R-105587
- Joplin, MO (12 miles from Carthage, MO)
- 10 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 10 days ago
Job Description: **THIS IS MONDAY-FRIDAY, IN OFFICE POSITION** Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly...
Temporary Representative I, Customer Service
- Joplin, MO (12 miles from Carthage, MO)
- 12 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 12 days ago
Purpose The Customer Service Representative (CSR) is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email....
Lead Customer Service Associate Job
- Joplin, MO (12 miles from Carthage, MO)
- 17 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 17 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Account Representative
- Neosho, MO (22 miles from Carthage, MO)
- 22 days ago
- Neosho, MO (22 miles from Carthage, MO)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Sarcoxie, MO (9 miles from Carthage, MO)
- 27 days ago
- Sarcoxie, MO (9 miles from Carthage, MO)
- 27 days ago
Req ID: 458916 Address: 2580 High St Sarcoxie, MO, 64862 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Seasonal Part-Time Customer Service Representative-Remote MO, AR, OK, KS ($16 per hour)
- Neosho, MO (22 miles from Carthage, MO)
- 30+ days ago
- Neosho, MO (22 miles from Carthage, MO)
- 30+ days ago
In order to provide excellent customer service during our fall peak season, we are hiring seasonal part-time customer service representatives to process inbound customer service calls, chats, and emails...
Remote WorkCustomer Service Representative
- Joplin, MO (12 miles from Carthage, MO)
- 30+ days ago
- Joplin, MO (12 miles from Carthage, MO)
- 30+ days ago
**We are currently seeking a sales orientated Customer Service Representative to join our team in Maddington WA** on a full-time permanent basis....
- Joplin, MO (12 miles from Carthage, MO)
- 45+ days ago
- Joplin, MO (12 miles from Carthage, MO)
- 45+ days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for Carthage, MO
Moving to Carthage, MO? Find some basic demographic data about Carthage, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carthage, MO
Highest Education Level
Customer Service Representatives in Carthage, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »