Customer Service Representative Jobs in Carthage, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Job
- Webb City, MO (10 miles from Carthage, MO)
- 20 hours ago
- Webb City, MO (10 miles from Carthage, MO)
- 20 hours ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 1309...
- Loma Linda, MO (16 miles from Carthage, MO)
- 2 days ago
- Loma Linda, MO (16 miles from Carthage, MO)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Sarcoxie, MO (9 miles from Carthage, MO)
- 4 days ago
- Sarcoxie, MO (9 miles from Carthage, MO)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Sarcoxie, MO (9 miles from Carthage, MO)
- 5 days ago
- Sarcoxie, MO (9 miles from Carthage, MO)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Cashier
- Neosho, MO (22 miles from Carthage, MO)
- 5 days ago
- Neosho, MO (22 miles from Carthage, MO)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Galena, KS (22 miles from Carthage, MO)
- 6 days ago
- Galena, KS (22 miles from Carthage, MO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Webb City, MO (10 miles from Carthage, MO)
- 6 days ago
- Webb City, MO (10 miles from Carthage, MO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(01542) 1701 W 7th Street
- Joplin, MO (12 miles from Carthage, MO)
- 7 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Neosho, MO (22 miles from Carthage, MO)
- 7 days ago
- Neosho, MO (22 miles from Carthage, MO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lamar, MO (23 miles from Carthage, MO)
- 7 days ago
- Lamar, MO (23 miles from Carthage, MO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Joplin, MO (12 miles from Carthage, MO)
- 7 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Pharmacy Customer Service Associate
- Neosho, MO (22 miles from Carthage, MO)
- 9 days ago
- Neosho, MO (22 miles from Carthage, MO)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Associate, Home Health
- Joplin, MO (12 miles from Carthage, MO)
- 12 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 12 days ago
Integrity Home Health by BAYADA has an immediate opening for a Client Services Associate with our Joplin, MO Home Health office. If you are looking for an exciting career opportunity in a growing...
Customer Service Representative/ Inside Sales Representative, Level 1
- Joplin, MO (12 miles from Carthage, MO)
- 17 days ago
- Joplin, MO (12 miles from Carthage, MO)
- 17 days ago
Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense...
Demographic Data for Carthage, MO
Moving to Carthage, MO? Find some basic demographic data about Carthage, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carthage, MO
Highest Education Level
Customer Service Representatives in Carthage, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »