Customer Service Representative Jobs in Tylertown, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Service Advisor

  • McComb, MS (16 miles from Tylertown, MS)
  • 5 days ago
  • McComb, MS (16 miles from Tylertown, MS)
  • 5 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Rep(05973)

  • Columbia, MS (18 miles from Tylertown, MS)
  • 13 days ago
  • Columbia, MS (18 miles from Tylertown, MS)
  • 13 days ago

Company Description Very flexible hours. Morning and night shift. Job Description Greating customers, taking and making orders. Qualifications Must have great customer service. Willing to learn...

One Stop - Customer Service Assistant

  • Fernwood, MS (21 miles from Tylertown, MS)
  • 21 days ago
  • Fernwood, MS (21 miles from Tylertown, MS)
  • 21 days ago

About the role What is in it for you Job Description We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will...

Customer Service or Food preparer

  • Tylertown, MS
  • 24 days ago
  • Tylertown, MS
  • 24 days ago

You receive free meals on break, 30% discount on all food on off-time for you and your family when you download the McDonald's app., flexible hours, discount on cell phones and...

Retail Customer Service Cashier

  • McComb, MS (16 miles from Tylertown, MS)
  • 27 days ago
  • McComb, MS (16 miles from Tylertown, MS)
  • 27 days ago

Req ID:** 459204 **Address:** 1119 Airport Fernwood Rd. McComb, MS, 39648 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...

Customer Service Advisor - McComb, OH

  • McComb, MS (16 miles from Tylertown, MS)
  • 30+ days ago
  • McComb, MS (16 miles from Tylertown, MS)
  • 30+ days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Care Specialist I - R-105668

  • McComb, MS (16 miles from Tylertown, MS)
  • 45+ days ago
  • McComb, MS (16 miles from Tylertown, MS)
  • 45+ days ago

THIS IS MONDAY-FRIDAY, IN OFFICE POSITION Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connec ting people...

Customer Service Rep(05928) - 1515 Delaware Ave

  • McComb, MS (16 miles from Tylertown, MS)
  • 60+ days ago
  • McComb, MS (16 miles from Tylertown, MS)
  • 60+ days ago

Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information

Customer Service Representative: Columbia, MS

  • Columbia, MS (18 miles from Tylertown, MS)
  • 90+ days ago
  • Columbia, MS (18 miles from Tylertown, MS)
  • 90+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Columbia, MS Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Demographic Data for Tylertown, MS

Moving to Tylertown, MS? Find some basic demographic data about Tylertown, MS below.


Local
National
11,693
178
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Tylertown, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tylertown, MS offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tylertown, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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