Customer Service Representative Jobs in Tupelo, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Support Representative

  • Tupelo, MS
  • 8 hours ago
  • Tupelo, MS
  • 8 hours ago

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Lab.Corp is seeking a...

Customer Service Representative - Pontotoc

  • Pontotoc, MS (15 miles from Tupelo, MS)
  • 1 day ago
  • Pontotoc, MS (15 miles from Tupelo, MS)
  • 1 day ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Cashier/Customer Service Crew Member

  • Tupelo, MS
  • 3 days ago
  • Tupelo, MS
  • 3 days ago

## Full job description The Cashier is responsible for providing friendly, responsive service to create an exceptional dining experience for all of our guests.Cashier / Customer Service Crew...

Customer Service Advisor

  • Tupelo, MS
  • 4 days ago
  • Tupelo, MS
  • 4 days ago

Customer Service Advisor Req #2652 Tupelo, MS, USA Job Description Posted Thursday, April 10, 2025 at 11:00 PM At Briggs Industrial Solutions, our team members and our culture are just as...

Customer Service Representative Baldwyn

  • Baldwyn, MS (21 miles from Tupelo, MS)
  • 6 days ago
  • Baldwyn, MS (21 miles from Tupelo, MS)
  • 6 days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Customer Account Representative

  • Tupelo, MS
  • 9 days ago
  • Tupelo, MS
  • 9 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Experience Specialist

  • Tupelo, MS
  • 9 days ago
  • Tupelo, MS
  • 9 days ago

Overview The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering...

Retail Customer Service Cashier

  • Tupelo, MS (7 miles from Tupelo, MS)
  • 10 days ago
  • Tupelo, MS (7 miles from Tupelo, MS)
  • 10 days ago

Req ID: 458903 Address: 4601 McCullough Blvd. Tupelo, MS, 38804 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Work-at-Home Customer Service Representative-26976

  • Tupelo, MS
  • 12 days ago
  • Tupelo, MS
  • 12 days ago

What we do:**- Work in a blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research...

Customer Service Representative - Baldwyn

  • Baldwyn, MS (21 miles from Tupelo, MS)
  • 14 days ago
  • Baldwyn, MS (21 miles from Tupelo, MS)
  • 14 days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Customer Service Representative

  • Tupelo, MS
  • 21 days ago
  • Tupelo, MS
  • 21 days ago

Company Description Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and...

Customer Service Associate

  • Tupelo, MS
  • 23 days ago
  • Tupelo, MS
  • 23 days ago

Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative, Full or Part Time

  • Pontotoc, MS (15 miles from Tupelo, MS)
  • 23 days ago
  • Pontotoc, MS (15 miles from Tupelo, MS)
  • 23 days ago

Store 2721541: 2525 Hwy 15 N, Pontotoc, Mississippi 38863 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

TM Client Service Specialist I TMCLI003402

  • Tupelo, MS
  • 29 days ago
  • Tupelo, MS
  • 29 days ago

What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional client experience. This position will be responsible for handling all Treasury Management...

HR Customer Service Representative

  • Tupelo, MS
  • 30+ days ago
  • Tupelo, MS
  • 30+ days ago

, detail-oriented, and customer-focused HR Customer Service Representative to join our Human Resources team....

Demographic Data for Tupelo, MS

Moving to Tupelo, MS? Find some basic demographic data about Tupelo, MS below.


Local
National
47,109
1,922
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Tupelo, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tupelo, MS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tupelo, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »