Customer Service Representative Jobs in Tupelo, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Driver (Spanish)
- Sherwin Williams
- New Albany, MS (22 miles from Tupelo, MS)
- 2 days ago
- New Albany, MS (22 miles from Tupelo, MS)
- 2 days ago
The individual selected for this role will be expected to work at Store #707168, located at: 606 W. Bankhead New Albany MS 38652. This is a Full-time position. This position works closely with...
In PersonYour Opportunity Customer Service Representative Community Choice Financial Tupelo, MS As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
In PersonCustomer Service Rep(05986) - 116 Highway 15 N
- Domino's Pizza
- Pontotoc, MS (15 miles from Tupelo, MS)
- 9 days ago
- Pontotoc, MS (15 miles from Tupelo, MS)
- 9 days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Tupelo, MS
- 13 days ago
- Tupelo, MS
- 13 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Rep(5964) - 1221 South Gloster Rd
- Domino's Pizza
- Tupelo, MS
- 17 days ago
- Tupelo, MS
- 17 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonCustomer Service Rep(5995) - 3581 N Gloster Ste C
- Domino's Pizza
- Tupelo, MS
- 17 days ago
- Tupelo, MS
- 17 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
In PersonOverview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, LLC
- Tupelo, MS
- 20 days ago
- Tupelo, MS
- 20 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Tupelo, MS
- 22 days ago
- Tupelo, MS
- 22 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonVeterinary Client Service Representative
- Animal Wellness Center
- Tupelo, MS
- 22 days ago
- Tupelo, MS
- 22 days ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Full Time Location: Tupelo, Mississippi Compensation: $13.00 - $15.00 / hour Description We aim to break the...
In PersonOverview The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Home Depot
- Saltillo, MS (11 miles from Tupelo, MS)
- 30+ days ago
- Saltillo, MS (11 miles from Tupelo, MS)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonOverview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
In PersonCustomer Service Rep Aston PA Schedule: 8am-4:30pm Monday-Friday Salary: $50,000/yr The Opportunity: As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and...
In PersonDemographic Data for Tupelo, MS
Moving to Tupelo, MS? Find some basic demographic data about Tupelo, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tupelo, MS
Highest Education Level
Customer Service Representatives in Tupelo, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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