Customer Service Representative Jobs in Ridgeland, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Madison, MS (6 miles from Ridgeland, MS)
- 1 day ago
- Madison, MS (6 miles from Ridgeland, MS)
- 1 day ago
Qualifications: - Previous customer service or call center experience is advantageous. - Strong communication skills, both verbal and written. - Basic technical proficiency, with the ability to navigate...
Remote WorkCustomer Service Representative
- Flowood, MS (8 miles from Ridgeland, MS)
- 1 day ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 1 day ago
JOB PURPOSE The Customer Service Representative will provide exceptional customer support to both internal and external clients by leveraging an in-depth understanding of PAG’s products and services...
Customer Service Associate - Temporary
- Clinton, MS (12 miles from Ridgeland, MS)
- 1 day ago
- Clinton, MS (12 miles from Ridgeland, MS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (05943) - 956 US-51
- Madison, MS (6 miles from Ridgeland, MS)
- 3 days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 3 days ago
Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...
- Terry, MS (23 miles from Ridgeland, MS)
- 4 days ago
- Terry, MS (23 miles from Ridgeland, MS)
- 4 days ago
Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE Overview HOPE (Hope Enterprise...
Customer Service - Donor Support Technician
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
Job DescriptionAs an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Retail Customer Service Cashier
- Canton, MS (15 miles from Ridgeland, MS)
- 5 days ago
- Canton, MS (15 miles from Ridgeland, MS)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Job Posting Title Inbound Customer Service Agent-Bodewell (Remote)
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 5 days ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkCustomer Service Representative
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
- Madison, MS (6 miles from Ridgeland, MS)
- 6 days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Raymond, MS (22 miles from Ridgeland, MS)
- 6 days ago
- Raymond, MS (22 miles from Ridgeland, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Flora, MS (13 miles from Ridgeland, MS)
- 6 days ago
- Flora, MS (13 miles from Ridgeland, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Ridgeland, MS
Moving to Ridgeland, MS? Find some basic demographic data about Ridgeland, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ridgeland, MS
Highest Education Level
Customer Service Representatives in Ridgeland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »