Customer Service Representative Jobs in Richland, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Ridgeland, MS (13 miles from Richland, MS)
- 17 hours ago
- Ridgeland, MS (13 miles from Richland, MS)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Contact Representative I
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
- Jackson, MS (4 miles from Richland, MS)
- 3 days ago
Overview The Customer Contact Representative I is responsible for professionally responding to inquiries regarding personal account information, related products, services provided in an inbound...
Customer Experience Specialist II - Ridgeland, MS
- Ridgeland, MS (13 miles from Richland, MS)
- 3 days ago
- Ridgeland, MS (13 miles from Richland, MS)
- 3 days ago
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams...
Customer Service / Data Entry - 11 : 00 am to 7 : 30 pm
- Clinton, MS (14 miles from Richland, MS)
- 3 days ago
- Clinton, MS (14 miles from Richland, MS)
- 3 days ago
Customer Service / Data Entry - 11 : 00 am to 7 : 30 pm Integrative Staffing Group, LLC Clinton, PA, US 5 days ago Quick Job type Full-time Quick Job description Customer Service / Date Entry - 11...
- Jackson, MS (5 miles from Richland, MS)
- 4 days ago
- Jackson, MS (5 miles from Richland, MS)
- 4 days ago
The Department of Facilities and Construction Management at Jackson State University is seeking a Customer Care Specialist to join their team. The Customer Care Specialist provides essential...
Customer Service Representative
- Ridgeland, MS (13 miles from Richland, MS)
- 4 days ago
- Ridgeland, MS (13 miles from Richland, MS)
- 4 days ago
This person with be counting a drawer and logging into phone support. They will be helping customers with billing, sales orders, or minor technical issues. They will be taking calls and helping...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Jackson, MS (4 miles from Richland, MS)
- 6 days ago
- Jackson, MS (4 miles from Richland, MS)
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
- Pearl, MS (3 miles from Richland, MS)
- 6 days ago
- Pearl, MS (3 miles from Richland, MS)
- 6 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Inbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote)
- Jackson, MS (4 miles from Richland, MS)
- 7 days ago
- Jackson, MS (4 miles from Richland, MS)
- 7 days ago
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...
Remote WorkCustomer Service Representative
- Brandon, MS (17 miles from Richland, MS)
- 9 days ago
- Brandon, MS (17 miles from Richland, MS)
- 9 days ago
Brown Bottling Group is looking for a Customer Service Representative to be the friendly, professional voice our customers hear first!...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Senior Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote Work- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
Come join our amazing team! Must be able to work PST business hours.** The Mortgage Advocate/Office of the President will be responsible for resolving and responding to escalated or complex...
Associate Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
- Jackson, MS (4 miles from Richland, MS)
- 10 days ago
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
Demographic Data for Richland, MS
Moving to Richland, MS? Find some basic demographic data about Richland, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richland, MS
Highest Education Level
Customer Service Representatives in Richland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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