Customer Service Representative Jobs in Pascagoula, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Client Services Representative

  • Ocean Springs, MS (13 miles from Pascagoula, MS)
  • 2 days ago
  • Ocean Springs, MS (13 miles from Pascagoula, MS)
  • 2 days ago

Are you a Experienced Veterinary Receptionist who wants to work in a General Practice that utilizes its customer service staff to its highest capability? Do you enjoy being part of a collaborative...

Customer Service Associate

  • Pascagoula, MS
  • 3 days ago
  • Pascagoula, MS
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep (05909) - 8000 Tucker Rd

  • Vancleave, MS (15 miles from Pascagoula, MS)
  • 5 days ago
  • Vancleave, MS (15 miles from Pascagoula, MS)
  • 5 days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Associate CUSTO045536

  • Pascagoula, MS
  • 6 days ago
  • Pascagoula, MS
  • 6 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity,...

Customer Service Representative

  • Vancleave, MS (15 miles from Pascagoula, MS)
  • 11 days ago
  • Vancleave, MS (15 miles from Pascagoula, MS)
  • 11 days ago

Service Representative....

Customer Service Associate

  • Pascagoula, MS
  • 12 days ago
  • Pascagoula, MS
  • 12 days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Customer Service Representative, Full or Part Time

  • Ocean Springs, MS (13 miles from Pascagoula, MS)
  • 14 days ago
  • Ocean Springs, MS (13 miles from Pascagoula, MS)
  • 14 days ago

Store 2723461: 1104 Bienville Blvd, Ocean Springs, Mississippi 39564 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Remote Customer Service Advocate

  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 17 days ago
  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 17 days ago

Biloxi, MS, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...

Remote Work

Automotive Customer Service Advisor / 165184

  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 18 days ago
  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 18 days ago

This Position is for a Automotive Customer Service Advisor with a work location in Biloxi, MS.Adviosor Position SummaryContribute to the growth of the organization across all lines of business...

Retail Customer Service Cashier

  • Irvington, AL (18 miles from Pascagoula, MS)
  • 45+ days ago
  • Irvington, AL (18 miles from Pascagoula, MS)
  • 45+ days ago

Req ID: 459777 Address: 8400 County Farm Rd Irvington, AL, 36544 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Sales & Customer Service Associate Part-Time

  • Diberville, MS (22 miles from Pascagoula, MS)
  • 60+ days ago
  • Diberville, MS (22 miles from Pascagoula, MS)
  • 60+ days ago

Overview Where Better Careers Begin!Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville MS 39540 Do you have a passion for helping others? At the Massage Envy DIberville franchise,...

Sales & Customer Service Associate Full-Time

  • Diberville, MS (22 miles from Pascagoula, MS)
  • 60+ days ago
  • Diberville, MS (22 miles from Pascagoula, MS)
  • 60+ days ago

Overview Where Better Careers Begin!Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville MS 39540 Do you have a passion for helping others? At the Massage Envy DIberville franchise,...

Customer Service Rep(05296) - 7100 Highway 63

  • Moss Point, MS (6 miles from Pascagoula, MS)
  • 60+ days ago
  • Moss Point, MS (6 miles from Pascagoula, MS)
  • 60+ days ago

Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information

Customer Service Associate/CUSTO044514/Pascagoula

  • Pascagoula, MS
  • 45+ days ago
  • Pascagoula, MS
  • 45+ days ago

Ollie's Bargain Outlet, Inc. Customer Service Associate/CUSTO044514/Pascagoula in Pascagoula , Mississippi Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER -...

Customer Service/Sales

  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 45+ days ago
  • Biloxi, MS (21 miles from Pascagoula, MS)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Pascagoula, MS

Moving to Pascagoula, MS? Find some basic demographic data about Pascagoula, MS below.


Local
National
2,961,190
59,269

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Pascagoula, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pascagoula, MS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pascagoula, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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