Customer Service Representative Jobs in New Albany, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Specialist
- Tupelo, MS (22 miles from New Albany, MS)
- 2 hours ago
- Tupelo, MS (22 miles from New Albany, MS)
- 2 hours ago
Overview The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering...
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
Customer Service Rep(05957) - 805 City Ave
- Ripley, MS (16 miles from New Albany, MS)
- 17 days ago
- Ripley, MS (16 miles from New Albany, MS)
- 17 days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
Customer Service Representative Fueler/Washer
- Belden, MS (15 miles from New Albany, MS)
- 18 days ago
- Belden, MS (15 miles from New Albany, MS)
- 18 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Pontotoc, MS (18 miles from New Albany, MS)
- 18 days ago
- Pontotoc, MS (18 miles from New Albany, MS)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Registered Client Service Associate
- Tupelo, MS (22 miles from New Albany, MS)
- 21 days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 21 days ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...
Customer Service Representative, Full or Part Time
- Pontotoc, MS (18 miles from New Albany, MS)
- 27 days ago
- Pontotoc, MS (18 miles from New Albany, MS)
- 27 days ago
Store 2721539: 125 Hwy 15, Pontotoc, Mississippi 38863 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative/Retail / Ripley
- Ripley, MS (16 miles from New Albany, MS)
- 29 days ago
- Ripley, MS (16 miles from New Albany, MS)
- 29 days ago
WORKING CONDITIONS The Customer Service Representative is a non-exempt hourly position....
Customer Service Representative
- Tupelo, MS (22 miles from New Albany, MS)
- 30+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Pontotoc, MS (18 miles from New Albany, MS)
- 30+ days ago
- Pontotoc, MS (18 miles from New Albany, MS)
- 30+ days ago
Store 2721541: 2525 Hwy 15 N, Pontotoc, Mississippi 38863 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05986) - 116 Highway 15 N
- Pontotoc, MS (18 miles from New Albany, MS)
- 45+ days ago
- Pontotoc, MS (18 miles from New Albany, MS)
- 45+ days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
Retail Customer Service Associate
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Rep(5995) - 3581 N Gloster Ste C
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Retail Customer Service Cashier
- Tupelo, MS (22 miles from New Albany, MS)
- 60+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 60+ days ago
Req ID: 458903 Address: 4601 McCullough Blvd. Tupelo, MS, 38804 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(5964) - 1221 South Gloster Rd
- Tupelo, MS (22 miles from New Albany, MS)
- 90+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 90+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Demographic Data for New Albany, MS
Moving to New Albany, MS? Find some basic demographic data about New Albany, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Albany, MS
Highest Education Level
Customer Service Representatives in New Albany, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »