Customer Service Representative Jobs in New Albany, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Tupelo, MS (22 miles from New Albany, MS)
- 2 days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Tupelo, MS (22 miles from New Albany, MS)
- 5 days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Pontotoc, MS (18 miles from New Albany, MS)
- 6 days ago
- Pontotoc, MS (18 miles from New Albany, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Belden, MS (15 miles from New Albany, MS)
- 6 days ago
- Belden, MS (15 miles from New Albany, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Baldwyn, MS (19 miles from New Albany, MS)
- 6 days ago
- Baldwyn, MS (19 miles from New Albany, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ashland, MS (24 miles from New Albany, MS)
- 6 days ago
- Ashland, MS (24 miles from New Albany, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Tupelo, MS (22 miles from New Albany, MS)
- 6 days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Tupelo, MS (22 miles from New Albany, MS)
- 13 days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 13 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Sales Representative
- Saltillo, MS (20 miles from New Albany, MS)
- 20 days ago
- Saltillo, MS (20 miles from New Albany, MS)
- 20 days ago
6054 - Tupelo - 3147 Tom Watson Dr., Saltillo, Mississippi, 38866 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Retail Customer Service Associate
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Retail Customer Service Cashier
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
- Tupelo, MS (22 miles from New Albany, MS)
- 45+ days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Rep(05974) - 216 Starlyn Ave
- New Albany, MS
- 45+ days ago
- New Albany, MS
- 45+ days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
Customer Service Rep(05957) - 805 City Ave
- Ripley, MS (16 miles from New Albany, MS)
- 60+ days ago
- Ripley, MS (16 miles from New Albany, MS)
- 60+ days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
Demographic Data for New Albany, MS
Moving to New Albany, MS? Find some basic demographic data about New Albany, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Albany, MS
Highest Education Level
Customer Service Representatives in New Albany, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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