Customer Service Representative Jobs in Meridian, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Representative I - Remote within 100 miles of Englewood, CO
- Meridian, MS
- 2 days ago
- Meridian, MS
- 2 days ago
Center) experience, Experience in financial services, Strong computer skills and ability to navigate systems for quick resolution Certifications/Specific Knowledge: Must have excellent customer service...
Remote WorkCustomer Service Representative - Quitman
- Quitman, MS (15 miles from Meridian, MS)
- 10 days ago
- Quitman, MS (15 miles from Meridian, MS)
- 10 days ago
Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination...
Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination...
Customer Service Representative I** **Classification:** Non-Exempt**Reports to:** Customer Service Representative Supervisor **Summary/Objective**The Customer Service Representative I (CSR) is responsible...
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05927) - 2535 North Hill St
- Meridian, MS
- 30+ days ago
- Meridian, MS
- 30+ days ago
Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...
Retail Customer Service Cashier
- Toomsuba, MS (9 miles from Meridian, MS)
- 45+ days ago
- Toomsuba, MS (9 miles from Meridian, MS)
- 45+ days ago
Req ID: 459413 Address: 113 Will Garrett Rd. Toomsuba, MS, 39364 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Member Service Representative- Lobby Coordinator
- Meridian, MS
- 45+ days ago
- Meridian, MS
- 45+ days ago
1st Mississippi Federal Credit Union Member Service Representative- Lobby Coordinator in Meridian , Mississippi Full job description Are you detail-oriented, customer-focused, and ready to take...
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow....
Demographic Data for Meridian, MS
Moving to Meridian, MS? Find some basic demographic data about Meridian, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Meridian, MS
Highest Education Level
Customer Service Representatives in Meridian, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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