Customer Service Representative Jobs in Meridian, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
**Customer Service Representative** **Classification:** Non-Exempt **Reports to:** Customer Service Representative Supervisor **Summary/Objective** The Customer Service Representative (CSR) provides...
Customer Service Representative
- Marion, MS (9 miles from Meridian, MS)
- 18 days ago
- Marion, MS (9 miles from Meridian, MS)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Toomsuba, MS (9 miles from Meridian, MS)
- 21 days ago
- Toomsuba, MS (9 miles from Meridian, MS)
- 21 days ago
Req ID:** 459413 **Address:** 113 Will Garrett Rd. Toomsuba, MS, 39364 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Care Representative 2#25-59721 Meridian, MS All On-site Job Description Provides word class customer service to customers that chooses to pay their bill at our Meridian Payment Office....
North Lauderdale Water Association (NLWA) is seeking a qualified and dynamic Office Administrator/Customer Service Representative with experience in business office operations and technology....
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Quitman
- Quitman, MS (15 miles from Meridian, MS)
- 60+ days ago
- Quitman, MS (15 miles from Meridian, MS)
- 60+ days ago
Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination...
Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination...
Demographic Data for Meridian, MS
Moving to Meridian, MS? Find some basic demographic data about Meridian, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Meridian, MS
Highest Education Level
Customer Service Representatives in Meridian, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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