Customer Service Representative Jobs in Jackson, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonCustomer Service Representative - Onsite - Ridgeland MSDid I put
- Modivcare
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
Service Representatives (CSR)....
In PersonAirport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Jackson, MS
- 2 days ago
- Jackson, MS
- 2 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
In PersonCustomer Service Representative IV
- State of Mississippi
- Jackson, MS
- 3 days ago
- Jackson, MS
- 3 days ago
No available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either...
In PersonMedical Equipment Customer Service Representative
- Rotech Healthcare Inc.
- Richland, MS (4 miles from Jackson, MS)
- 5 days ago
- Richland, MS (4 miles from Jackson, MS)
- 5 days ago
Service Representative to join our team....
In PersonCustomer Service Associate - Morning & Lunch Shift
- Raising Cane's
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Rep(1590)- 301 S Commercial
- Domino's
- Harrisville, MS (24 miles from Jackson, MS)
- 7 days ago
- Harrisville, MS (24 miles from Jackson, MS)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonDescription The Department of Facilities and Construction Management at Jackson State University is seeking a Customer Care Specialist to join their team. The Customer Care Specialist provides...
In PersonHealth Care Customer Service Representative
- State Collection Service
- Jackson, MS
- 13 days ago
- Jackson, MS
- 13 days ago
The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams!...
RemoteSenior Customer Service Representative
- Eaton Corporation
- Jackson, MS
- 13 days ago
- Jackson, MS
- 13 days ago
Eaton's IS AER FMC division is currently seeking a Senior Customer Service Representative. This is a full time, on-site position based at our Aerospace manufacturing facility in Jackson, MS....
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Brandon, MS (19 miles from Jackson, MS)
- 20 days ago
- Brandon, MS (19 miles from Jackson, MS)
- 20 days ago
Your Opportunity Customer Service Representative Brand City, State As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when...
In Person- Lincare
- Flowood, MS (5 miles from Jackson, MS)
- 21 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 21 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonCustomer Service Representative
- RB Global
- Byram, MS (8 miles from Jackson, MS)
- 21 days ago
- Byram, MS (8 miles from Jackson, MS)
- 21 days ago
service representatives....
In PersonCustomer Service Representative
- Ritchie Bros.
- Byram, MS (8 miles from Jackson, MS)
- 22 days ago
- Byram, MS (8 miles from Jackson, MS)
- 22 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDemographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jackson, MS
Highest Education Level
Customer Service Representatives in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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