Customer Service Representative Jobs in Jackson, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pearl, MS (5 miles from Jackson, MS)
- 12 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 12 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Dinner/Close Shift
- Madison, MS (15 miles from Jackson, MS)
- 11 hours ago
- Madison, MS (15 miles from Jackson, MS)
- 11 hours ago
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Senior Customer Service Representative - Corporate Filings
- Jackson, MS
- 19 hours ago
- Jackson, MS
- 19 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 2 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Associate - Temporary
- Pearl, MS (5 miles from Jackson, MS)
- 2 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Rehab
- Flowood, MS (5 miles from Jackson, MS)
- 2 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 2 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....
Customer Service Representative
- Ridgeland, MS (9 miles from Jackson, MS)
- 2 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 2 days ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Clinton, MS (11 miles from Jackson, MS)
- 2 days ago
- Clinton, MS (11 miles from Jackson, MS)
- 2 days ago
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means...
U-Box Customer Care Representative (CDL)
- Pearl, MS (5 miles from Jackson, MS)
- 3 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 3 days ago
Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Healthcare Customer Service Specialist - Start Date July 7th, 2025! (Customer Order...
Remote WorkDemographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jackson, MS
Highest Education Level
Customer Service Representatives in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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