Customer Service Representative Jobs in Horn Lake, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 100 Jobs

Customer Service Representative Level 1

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 4 hours ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 4 hours ago

The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....

Customer Service Associate

  • West Memphis, AR (13 miles from Horn Lake, MS)
  • 5 hours ago
  • West Memphis, AR (13 miles from Horn Lake, MS)
  • 5 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Representative-Customer Service Telephone

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 9 hours ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 9 hours ago

Representative-Customer Service Telephone at Baptist Memorial in Memphis, Tennessee, United States Job Description Overview Representative-Customer Service Job Code: 22012 FLSA Status Job Family:...

Customer Service Representative

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 15 hours ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 15 hours ago

Posting Number SAECC4314 Advertised Title Customer Service Representative Campus Location Main Campus (Memphis, TN) Position Number 011099 Category Staff (Hourly/Monthly) Department Parking Minimum...

Customer Service Associate Job

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 15 hours ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 15 hours ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 4234...

Customer Service Team Member-(Part Time)Temporary/Seasonal

  • Olive Branch, MS (13 miles from Horn Lake, MS)
  • 16 hours ago
  • Olive Branch, MS (13 miles from Horn Lake, MS)
  • 16 hours ago

Store - MPHS-OLIVE BRANCH, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service - Self Storage Manager

  • Cordova, TN (22 miles from Horn Lake, MS)
  • 20 hours ago
  • Cordova, TN (22 miles from Horn Lake, MS)
  • 20 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Olive Branch, MS (13 miles from Horn Lake, MS)
  • 1 day ago
  • Olive Branch, MS (13 miles from Horn Lake, MS)
  • 1 day ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Representative/Retention Specialist

  • Southaven, MS (2 miles from Horn Lake, MS)
  • 1 day ago
  • Southaven, MS (2 miles from Horn Lake, MS)
  • 1 day ago

Local Insurance Agency Customer Service Representative/Retention Specialist Sign in to apply Southaven, MS Sign in to apply A Local State Farm Agency in Southaven, MS with 17 years of excellence serving...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago

['Whole Foods Market', '3.6', 'Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time', 'Apply on employer site', 'Apply now', 'Memphis, TN', '', '$15.00 - $24.40',...

Customer Service & E-Commerce Supervisor - Full Time

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Representative

  • Collierville, TN (24 miles from Horn Lake, MS)
  • 1 day ago
  • Collierville, TN (24 miles from Horn Lake, MS)
  • 1 day ago

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair...

Client Advocate (Commercial Insurance) - Construction Practice

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 1 day ago

Description The Client Advocate (CA) is a key client-facing role within WTWs Construction industry vertical division (IVD), responsible for maintaining and strengthening relationships with clients...

Customer Service Associate - Temporary

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 2 days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep/Pizza Artist! Southaven, MS

  • Southaven, MS (2 miles from Horn Lake, MS)
  • 2 days ago
  • Southaven, MS (2 miles from Horn Lake, MS)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Horn Lake, MS

Moving to Horn Lake, MS? Find some basic demographic data about Horn Lake, MS below.


Local
National
26,736
330
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Horn Lake, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Horn Lake, MS offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Horn Lake, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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