Customer Service Representative Jobs in Hattiesburg, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Petal, MS (7 miles from Hattiesburg, MS)
- 17 hours ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job DescriptionAs an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service or Food preparer
- Petal, MS (7 miles from Hattiesburg, MS)
- 15 days ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 15 days ago
You receive free meals on break, 30% discount on all food on off-time for you and your family when you download the McDonald's app., flexible hours, discount on cell phones and...
Customer Service Representative
- Moselle, MS (17 miles from Hattiesburg, MS)
- 18 days ago
- Moselle, MS (17 miles from Hattiesburg, MS)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Loan Servicing & Customer Service Specialist
- Hattiesburg, MS
- 28 days ago
- Hattiesburg, MS
- 28 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Account Services
- Hattiesburg, MS
- 45+ days ago
- Hattiesburg, MS
- 45+ days ago
Customer Service Representative - Account Services 2902 W Arlington Loop, Hattiesburg, MS 39401, USA Req #4438 Wednesday, April 9, 2025 POSITION SUMMARY: The Customer Service Representative verifies...
Sales Associate - Hattiesburg, MS - Sports Medicine
- Hattiesburg, MS
- 45+ days ago
- Hattiesburg, MS
- 45+ days ago
Work Flexibility: Field-based The company Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Customer Service Rep(05990) - 5828 U.S. Hwy. 11
- Purvis, MS (11 miles from Hattiesburg, MS)
- 60+ days ago
- Purvis, MS (11 miles from Hattiesburg, MS)
- 60+ days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
Customer Service Representative - Ellisville
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 60+ days ago
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 60+ days ago
Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination...
Sales & Customer Service Associate Full-Time
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Overview Where Better Careers Begin!Massage Envy Hattiesburg - 6119 US Hwy 98 Suite 40 Hattiesburg MS 39402 Do you have a passion for helping others? At the Massage Envy Hattiesburg franchise, we...
Sales & Customer Service Associate Part-Time
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Overview Where Better Careers Begin!Massage Envy Hattiesburg- 6169 US Highway 98 Suite 40 Hattiesburg MS 39402 Do you have a passion for helping others? At the Massage Envy Hattiesburg franchise,...
Customer Service Rep(05921) - 1272 Evelyn Gandy Pkwy
- Petal, MS (7 miles from Hattiesburg, MS)
- 90+ days ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 90+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Rep(05920) - 3203 Hardy St
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for Hattiesburg, MS
Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hattiesburg, MS
Highest Education Level
Customer Service Representatives in Hattiesburg, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »