Customer Service Representative Jobs in Hattiesburg, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loan Servicing & Customer Service Specialist (Flex)
- Regions Financial Corporation
- Hattiesburg, MS
- 18 hours ago
- Hattiesburg, MS
- 18 hours ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- New Augusta, MS (14 miles from Hattiesburg, MS)
- 4 days ago
- New Augusta, MS (14 miles from Hattiesburg, MS)
- 4 days ago
Store 2723390: 403 Hwy 98 W, New Augusta, Mississippi 39462 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeAt Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Petal, MS (7 miles from Hattiesburg, MS)
- 15 days ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 15 days ago
The individual selected for this role will be expected to work at Store #708561, located at: 1241 Highway 42, Petal, MS 39465. This is a Part-time position. Customer Service Specialists work...
In Person Part TimeJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonQCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
In PersonStarting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonField Office - Customer Service Representative
- US Department of Social Security
- Hattiesburg, MS
- 25 days ago
- Hattiesburg, MS
- 25 days ago
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency....
In Person Part TimeCustomer Service Security Officer
- GardaWorld
- Hattiesburg, MS
- 30+ days ago
- Hattiesburg, MS
- 30+ days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? MUST OWN A WEAPON AND MUST HAVE A MS FIREARM PERMIT What matters...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Rep(05920) - 3203 Hardy St
- Domino's Pizza
- Hattiesburg, MS
- 60+ days ago
- Hattiesburg, MS
- 60+ days ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
In PersonCustomer Service Rep(05921) - 1272 Evelyn Gandy Pkwy
- Domino's Pizza
- Petal, MS (7 miles from Hattiesburg, MS)
- 60+ days ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 60+ days ago
Company Description Spring is on the way! APPLY TODAY! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our...
In PersonCustomer Service Rep(05990) - 5828 U.S. Hwy. 11
- Domino's Pizza
- Purvis, MS (11 miles from Hattiesburg, MS)
- 60+ days ago
- Purvis, MS (11 miles from Hattiesburg, MS)
- 60+ days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
In PersonCustomer Service Rep(05922) - 6136 US-98
- Domino's Pizza
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
In PersonLoan Servicing Customer Service Representative
- Regions Financial Corporation
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
In PersonDemographic Data for Hattiesburg, MS
Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hattiesburg, MS
Highest Education Level
Customer Service Representatives in Hattiesburg, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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