Customer Service Representative Jobs in Gulfport, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Client Services Representative
- Ocean Springs, MS (18 miles from Gulfport, MS)
- 2 days ago
- Ocean Springs, MS (18 miles from Gulfport, MS)
- 2 days ago
Are you a Experienced Veterinary Receptionist who wants to work in a General Practice that utilizes its customer service staff to its highest capability? Do you enjoy being part of a collaborative...
Customer Service Rep (05909) - 8000 Tucker Rd
- Vancleave, MS (24 miles from Gulfport, MS)
- 5 days ago
- Vancleave, MS (24 miles from Gulfport, MS)
- 5 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Join our team and live the Ollie-tude!: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity,...
This Position is for a Customer Experience Specialist with a work location in Gulfport, MS.Who we areAt Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality...
Retail Customer Service Cashier
- Gulfport, MS (7 miles from Gulfport, MS)
- 10 days ago
- Gulfport, MS (7 miles from Gulfport, MS)
- 10 days ago
Req ID: 459775 Address: 9240 County Farm Rd Gulfport, MS, 39503 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative
- Vancleave, MS (24 miles from Gulfport, MS)
- 11 days ago
- Vancleave, MS (24 miles from Gulfport, MS)
- 11 days ago
Service Representative....
Customer Service Representative, Full or Part Time
- Ocean Springs, MS (18 miles from Gulfport, MS)
- 14 days ago
- Ocean Springs, MS (18 miles from Gulfport, MS)
- 14 days ago
Store 2723461: 1104 Bienville Blvd, Ocean Springs, Mississippi 39564 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote Customer Service Advocate
- Biloxi, MS (10 miles from Gulfport, MS)
- 17 days ago
- Biloxi, MS (10 miles from Gulfport, MS)
- 17 days ago
Biloxi, MS, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkHelp at Home is hiring a Care Supervisor! Now offering weekly pay! Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest...
Automotive Customer Service Advisor / 165184
- Biloxi, MS (10 miles from Gulfport, MS)
- 18 days ago
- Biloxi, MS (10 miles from Gulfport, MS)
- 18 days ago
This Position is for a Automotive Customer Service Advisor with a work location in Biloxi, MS.Adviosor Position SummaryContribute to the growth of the organization across all lines of business...
Overview Where Better Careers Begin! Massage Envy Gulfport - 15256 Crossroads Parkway Gulfport, MS 39503 Do you have a passion for helping others? At the Massage Envy Gulfport franchise, we...
Overview Where Better Careers Begin! Massage Envy Gulfport - 15256 Crossroads Parkway Gulfport, MS 39503 Do you have a passion for helping others? At the Massage Envy Gulfport franchise, we...
Customer Service Representative
- Saucier, MS (14 miles from Gulfport, MS)
- 30+ days ago
- Saucier, MS (14 miles from Gulfport, MS)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Gulfport, MS
Moving to Gulfport, MS? Find some basic demographic data about Gulfport, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gulfport, MS
Highest Education Level
Customer Service Representatives in Gulfport, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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