Customer Service Representative Jobs in Flowood, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Jackson, MS (5 miles from Flowood, MS)
- moments ago
- Jackson, MS (5 miles from Flowood, MS)
- moments ago
Location Name: JACKSON STATE UNIVERSITY - 45697001 Location ID: 45697001 Customer Service Specialist Location: JACKSON STATE UNIVERSITY - 45697001 Workdays/shifts : Varying shifts, days/hours...
Customer Service Representative-10:00 AM - 6:30 PM
- Jackson, MS (5 miles from Flowood, MS)
- 14 hours ago
- Jackson, MS (5 miles from Flowood, MS)
- 14 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Jackson, MS (5 miles from Flowood, MS)
- 14 hours ago
- Jackson, MS (5 miles from Flowood, MS)
- 14 hours ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
Registered Client Service Associate (Jackson, MS)
- Jackson, MS (5 miles from Flowood, MS)
- 15 hours ago
- Jackson, MS (5 miles from Flowood, MS)
- 15 hours ago
Summary** Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone,...
- Jackson, MS (5 miles from Flowood, MS)
- 15 hours ago
- Jackson, MS (5 miles from Flowood, MS)
- 15 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative, Full or Part Time
- Pearl, MS (4 miles from Flowood, MS)
- 19 hours ago
- Pearl, MS (4 miles from Flowood, MS)
- 19 hours ago
Store 2723761: 251 Airport Rd, Pearl, Mississippi 39208 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Jackson, MS (5 miles from Flowood, MS)
- 20 hours ago
- Jackson, MS (5 miles from Flowood, MS)
- 20 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Jackson, MS (5 miles from Flowood, MS)
- 1 day ago
- Jackson, MS (5 miles from Flowood, MS)
- 1 day ago
**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...
- Clinton, MS (15 miles from Flowood, MS)
- 1 day ago
- Clinton, MS (15 miles from Flowood, MS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (remote)
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkRelief Customer Service Representative Driver
- Richland, MS (6 miles from Flowood, MS)
- 2 days ago
- Richland, MS (6 miles from Flowood, MS)
- 2 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
- Jackson, MS (5 miles from Flowood, MS)
- 5 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 5 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Contact Representative I
- Jackson, MS (5 miles from Flowood, MS)
- 6 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 6 days ago
Overview The Customer Contact Representative I is responsible for professionally responding to inquiries regarding personal account information, related products, services provided in an inbound...
Customer Service / Data Entry - 11 : 00 am to 7 : 30 pm
- Clinton, MS (15 miles from Flowood, MS)
- 6 days ago
- Clinton, MS (15 miles from Flowood, MS)
- 6 days ago
Customer Service / Data Entry - 11 : 00 am to 7 : 30 pm Integrative Staffing Group, LLC Clinton, PA, US 5 days ago Quick Job type Full-time Quick Job description Customer Service / Date Entry - 11...
Demographic Data for Flowood, MS
Moving to Flowood, MS? Find some basic demographic data about Flowood, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Flowood, MS
Highest Education Level
Customer Service Representatives in Flowood, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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