Customer Service Representative Jobs in Columbus, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
When you join the KFC brand, you join our family! The KFC family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Customer Service Representative
- Starkville, MS (20 miles from Columbus, MS)
- 6 days ago
- Starkville, MS (20 miles from Columbus, MS)
- 6 days ago
Position Function: Provide comprehensive information technology support of related online services and resources oriented toward an academic environment. Assist faculty, staff and students with...
- West Point, MS (22 miles from Columbus, MS)
- 10 days ago
- West Point, MS (22 miles from Columbus, MS)
- 10 days ago
BASIC PURPOSE: A front-line employee who explains account products and services to prospective customers and assists them in completing the necessary documents to open new accounts. Assist current...
Cashier-Customer Service Representative
- Starkville, MS (20 miles from Columbus, MS)
- 12 days ago
- Starkville, MS (20 miles from Columbus, MS)
- 12 days ago
Duties will include, but are not limited to, posting payments in hospital system, either by mail, electronic, phone or in person; review payments posted to accounts for accuracy and help balance...
Representative-Customer Service Job ID: 32732 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Rotating Department: Teleservices Facility: BMH Golden Triangle...
This Position is for a Registered Client Service Associate with a remote work location in Tupelo, MS. Do you have financial planning experience and want to advance your career with an...
Remote WorkCustomer Service Representative
- Hamilton, MS (22 miles from Columbus, MS)
- 18 days ago
- Hamilton, MS (22 miles from Columbus, MS)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Event Customer Service Team Member (Part-Time) - Mississippi State, MS
- Mississippi State, MS (17 miles from Columbus, MS)
- 25 days ago
- Mississippi State, MS (17 miles from Columbus, MS)
- 25 days ago
Event Customer Service Team Member (Part-Time) - Mississippi State, MS Follett Corporation United States, Mississippi, Mississippi State Jun 04, 2025 Position Overview We are immediately hiring...
Membership Office Customer Service Representative (Campus Recreation)
- Columbus, MS
- 30+ days ago
- Columbus, MS
- 30+ days ago
s with Special Events All duties as assigned Minimum Qualifications Must be enrolled in at least 6 hours at Mississippi University for Women. Job Description Summary Works in membership office....
Customer Service Representative (Campus Recreation)
- Columbus, MS
- 30+ days ago
- Columbus, MS
- 30+ days ago
s with Special Events All duties as assigned Minimum Qualifications Must be enrolled in at least 6 hours at Mississippi University for Women. Job Description Summary Works at entry desk/and or...
- West Point, MS (22 miles from Columbus, MS)
- 30+ days ago
- West Point, MS (22 miles from Columbus, MS)
- 30+ days ago
Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE Overview HOPE (Hope Enterprise...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Rep(05978) - 327 Hwy 45 South
- West Point, MS (22 miles from Columbus, MS)
- 45+ days ago
- West Point, MS (22 miles from Columbus, MS)
- 45+ days ago
Company Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Cashier
- Columbus, MS (7 miles from Columbus, MS)
- 60+ days ago
- Columbus, MS (7 miles from Columbus, MS)
- 60+ days ago
Req ID: 459416 Address: 525 Tuscaloosa Road Columbus, MS, 39702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Demographic Data for Columbus, MS
Moving to Columbus, MS? Find some basic demographic data about Columbus, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbus, MS
Highest Education Level
Customer Service Representatives in Columbus, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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