Customer Service Representative Jobs in Biloxi, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent-Shipping/Receiving Clerk
- Pass Christian, MS (22 miles from Biloxi, MS)
- 12 hours ago
- Pass Christian, MS (22 miles from Biloxi, MS)
- 12 hours ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 19 hours ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative - part time position
- Pascagoula, MS (21 miles from Biloxi, MS)
- 2 days ago
- Pascagoula, MS (21 miles from Biloxi, MS)
- 2 days ago
Confidential Member Service Representative - part time position Sign in to apply Pascagoula, MS Sign in to apply We are looking for an employee that meets the following requirements: Must be...
Customer Account Representative
- Gulfport, MS (10 miles from Biloxi, MS)
- 2 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Pascagoula, MS (21 miles from Biloxi, MS)
- 4 days ago
- Pascagoula, MS (21 miles from Biloxi, MS)
- 4 days ago
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative: D'Iberville, MS
- Diberville, MS (2 miles from Biloxi, MS)
- 11 days ago
- Diberville, MS (2 miles from Biloxi, MS)
- 11 days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: D'Iberville, MS Do you have a passion for helping people?...
Client Services Representative
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 11 days ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 11 days ago
Are you a Experienced Veterinary Receptionist who wants to work in a General Practice that utilizes its customer service staff to its highest capability? Do you enjoy being part of a collaborative...
Part Time Flexible Customer Service Associate
- Gulfport, MS (10 miles from Biloxi, MS)
- 12 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 12 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
- Gulfport, MS (10 miles from Biloxi, MS)
- 13 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 13 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service / Auto Lot Coordinator - Part-time
- Gulfport, MS (10 miles from Biloxi, MS)
- 17 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 17 days ago
In this part-time position, you will be spending most of your time outdoors. Job duties include the following: Packing up personal property items from vehicles that have been repossessed Ensure...
Customer Service Associate CUSTO046904
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
This is a Customer Service Associate position located in Gulfport, MS. Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and...
Medical Screener - Reception Technician (Customer Service)
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service - Donor Support Technician
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 18 days ago
The Opportunity** Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. **The Role** + Prepares the...
Customer Service Representative
- Diberville, MS (2 miles from Biloxi, MS)
- 18 days ago
- Diberville, MS (2 miles from Biloxi, MS)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for Biloxi, MS
Moving to Biloxi, MS? Find some basic demographic data about Biloxi, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Biloxi, MS
Highest Education Level
Customer Service Representatives in Biloxi, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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