Customer Service Representative Jobs in Winona, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Part Time Member Service Representative I - PARTT001990-00001
- Winona, MN
- 21 hours ago
- Winona, MN
- 21 hours ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Senior Customer Service Representative - National Remote
- Onalaska, WI (18 miles from Winona, MN)
- 3 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 3 days ago
UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple... and it's that rewarding. In...
Remote Work- Onalaska, WI (18 miles from Winona, MN)
- 13 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 13 days ago
JOB REQUIREMENTS: Join Our Team as a Member Service Representative! Areyou passionate about making a difference in people\'s financial livesand bringing a smile to every interaction? Altra Federal...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Saint Charles, MN (22 miles from Winona, MN)
- 18 days ago
- Saint Charles, MN (22 miles from Winona, MN)
- 18 days ago
Req ID: 458891 Address: 2102 Enterprise Drive St. Charles, MN, 55972 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Representative
- Onalaska, WI (18 miles from Winona, MN)
- 22 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 22 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Accounts Receivable Rep (Customer Service Focused)
- Onalaska, WI (18 miles from Winona, MN)
- 25 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 25 days ago
What You'll Do: Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines....
Retail Customer Service Associate
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Dakota, MN (11 miles from Winona, MN)
- 30+ days ago
- Dakota, MN (11 miles from Winona, MN)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Onalaska, WI (18 miles from Winona, MN)
- 60+ days ago
- Onalaska, WI (18 miles from Winona, MN)
- 60+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Rushford, MN (13 miles from Winona, MN)
- 60+ days ago
- Rushford, MN (13 miles from Winona, MN)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it...
Demographic Data for Winona, MN
Moving to Winona, MN? Find some basic demographic data about Winona, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Winona, MN
Highest Education Level
Customer Service Representatives in Winona, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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