Customer Service Representative Jobs in Sauk Rapids, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Customer Service (Optical)

  • FGXI Corporate
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 1 day ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 1 day ago

Requisition I D: 924997 Store #: E05432 RXO CSAT STCLD Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader...

In Person

Medical Customer Service & Collections Assistant

  • CentraCare
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 2 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 2 days ago

Find your purpose as a Medical Customer Service and Collections Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries....

In Person

Customer Service Rep

  • Performance Food Group
  • Rice, MN (8 miles from Sauk Rapids, MN)
  • 5 days ago
  • Rice, MN (8 miles from Sauk Rapids, MN)
  • 5 days ago

Position Purpose: Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with...

In Person

Customer Service Associate - Dinner/Close Shift

  • Raising Cane's
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 6 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 6 days ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Savers / Value Village Careers - Customer Service Associate

  • Savers Thrifts Stores
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 10 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 10 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $13.00 to $17.13 depending on job duty/position. Savers Benefits...

In Person

Permanent Non-Clinical - Administrative Customer Service Representative

  • Aya Healthcare
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 12 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 12 days ago

Aya Healthcare has an immediate opening for a Permanent Non-Clinical - Administrative Customer Service Representative job in Saint Cloud, Minnesota paying $18.00 to $28.00 per hour....

In Person Contract

Medical Customer Service Representative (Onsite) - Sartell

  • Meduit
  • Sartell, MN (6 miles from Sauk Rapids, MN)
  • 13 days ago
  • Sartell, MN (6 miles from Sauk Rapids, MN)
  • 13 days ago

As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient...

In Person

Customer Service Team Member

  • Mills Fleet Farm
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 13 days ago
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 13 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

In Person

Heavy Haul Customer Service Representative

  • ATS Services Inc.
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 17 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 17 days ago

Heavy Haul Customer Service Representative The Heavy Haul Customer Service Representative plays a key role in growing ourheavy haul-focused business....

In Person

Customer Service Specialist

  • EMR Metal Recycling
  • Becker, MN (20 miles from Sauk Rapids, MN)
  • 20 days ago
  • Becker, MN (20 miles from Sauk Rapids, MN)
  • 20 days ago

About Us: EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to...

In Person

Customer Service Technical Specialist

  • Wolters Kluwer
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 23 days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 23 days ago

Job Description Summary Requires working knowledge of technical customer service concepts and principles applies general knowledge of business and industry practices. Understands key business...

In Person

Teller / Customer Service Representative - Waite Park 20-29 Hours

  • Gatecitybank
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 26 days ago
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 26 days ago

Pay: $18.25-$19.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Waite Park Cashwise Office....

In Person

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Gate City Bank
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 30+ days ago
  • Waite Park, MN (10 miles from Sauk Rapids, MN)
  • 30+ days ago

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Waite Park Cashwise Office....

In Person Part Time

Blood Collection Staff - Customer Service

  • American Red Cross
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 30+ days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 30+ days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

In Person

Associate Customer Service Technical Specialist

  • Wolters Kluwer
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 30+ days ago
  • Saint Cloud, MN (13 miles from Sauk Rapids, MN)
  • 30+ days ago

The Associate Customer Service Technical Specialist is responsible for providing support through various service channels: telephone, E-mail, Chat and Web Ticketing. The Associate Customer Service...

In Person

Demographic Data for Sauk Rapids, MN

Moving to Sauk Rapids, MN? Find some basic demographic data about Sauk Rapids, MN below.


Local
National
17,467
412
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sauk Rapids, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sauk Rapids, MN offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sauk Rapids, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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