Customer Service Representative Jobs in Saint Paul, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 232 Jobs

Customer Service Representative - PT

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 9 days ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 9 days ago

$18.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Customer Care Rep II

  • Arden Hills, MN (10 miles from Saint Paul, MN)
  • 19 hours ago
  • Arden Hills, MN (10 miles from Saint Paul, MN)
  • 19 hours ago

Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats...

Full or Part-Time Day Customer Service Team Member 65

  • Wayzata, MN (22 miles from Saint Paul, MN)
  • 1 day ago
  • Wayzata, MN (22 miles from Saint Paul, MN)
  • 1 day ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service Rep 3551 Lexington Ave N

  • Arden Hills, MN (10 miles from Saint Paul, MN)
  • 1 day ago
  • Arden Hills, MN (10 miles from Saint Paul, MN)
  • 1 day ago

Company DescriptionHat Trick Pizza LLC has been around for over 20 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 250+ jobs!!!...

LP Customer Service Associate II

  • Saint Paul, MN
  • 1 day ago
  • Saint Paul, MN
  • 1 day ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Support Representative - Lead

  • Blaine, MN (17 miles from Saint Paul, MN)
  • 2 days ago
  • Blaine, MN (17 miles from Saint Paul, MN)
  • 2 days ago

Process Field Experience Reports (FERs) for complaints or product concerns Serve as an associate manager in the supervision and mentoring of a small team of customer service representatives....

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) - 2025

  • Burnsville, MN (18 miles from Saint Paul, MN)
  • 2 days ago
  • Burnsville, MN (18 miles from Saint Paul, MN)
  • 2 days ago

The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to...

Remote Work

Client Service Associate - Financial Services

  • Brooklyn Center, MN (16 miles from Saint Paul, MN)
  • 2 days ago
  • Brooklyn Center, MN (16 miles from Saint Paul, MN)
  • 2 days ago

Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will...

Bilingual Benefits Customer Service Representative Bilingual Seasonal Colleague (Minneapolis) - 20

  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 2 days ago
  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 2 days ago

The Role As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when...

Remote Work

French Bilingual Benefits Customer Service Representative - Seasonal Colleague (Minneapolis) - 2025

  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 2 days ago
  • Saint Anthony, MN (9 miles from Saint Paul, MN)
  • 2 days ago

The Role As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when...

Remote Work

Customer Service Associate

  • Forest Lake, MN (21 miles from Saint Paul, MN)
  • 2 days ago
  • Forest Lake, MN (21 miles from Saint Paul, MN)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01989) - 132 N. Lake Street

  • Forest Lake, MN (21 miles from Saint Paul, MN)
  • 2 days ago
  • Forest Lake, MN (21 miles from Saint Paul, MN)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service (Must be 18+)

  • Brooklyn Park, MN (16 miles from Saint Paul, MN)
  • 2 days ago
  • Brooklyn Park, MN (16 miles from Saint Paul, MN)
  • 2 days ago

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...

Customer Service Representative

  • Saint Paul, MN
  • 2 days ago
  • Saint Paul, MN
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Full or Part Time Customer Service Team Member 61

  • Saint Paul, MN
  • 2 days ago
  • Saint Paul, MN
  • 2 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Demographic Data for Saint Paul, MN

Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.


Local
National
824,831
20,778
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Paul, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Paul, MN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Paul, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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