Customer Service Representative Jobs in Saint Cloud, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Customer Service Rep(07347) - 112 West Broadway St

  • Monticello, MN (24 miles from Saint Cloud, MN)
  • 1 hour ago
  • Monticello, MN (24 miles from Saint Cloud, MN)
  • 1 hour ago

Company Description Job Description JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area...

Customer Service Associate

  • Monticello, MN (24 miles from Saint Cloud, MN)
  • 16 hours ago
  • Monticello, MN (24 miles from Saint Cloud, MN)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - St. Cloud, MN

  • Saint Cloud, MN
  • 2 days ago
  • Saint Cloud, MN
  • 2 days ago

Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns....

Customer Service Representative

  • Saint Cloud, MN
  • 4 days ago
  • Saint Cloud, MN
  • 4 days ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Agent

  • Saint Cloud, MN
  • 5 days ago
  • Saint Cloud, MN
  • 5 days ago

Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Saint Cloud, Minnesota, United States Of America Views:3 This is a fantastic opportunity to join our team and make a...

Relief Customer Service Representative Driver

  • Saint Cloud, MN
  • 6 days ago
  • Saint Cloud, MN
  • 6 days ago

As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at...

Customer Service Support Representative

  • Saint Cloud, MN
  • 10 days ago
  • Saint Cloud, MN
  • 10 days ago

Summary The Customer Service Support Representative (CSSRs) is responsible for building,managing, and developing relationships to retain customers and meet or exceedgoals. The CSSR is responsible...

Customer Service Representative (Casual Call)

  • South Haven, MN (13 miles from Saint Cloud, MN)
  • 11 days ago
  • South Haven, MN (13 miles from Saint Cloud, MN)
  • 11 days ago

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....

Customer Service/Balloons

  • Saint Cloud, MN
  • 11 days ago
  • Saint Cloud, MN
  • 11 days ago

Store - ST. CLOUD, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Client Services Representative

  • Saint Cloud, MN
  • 11 days ago
  • Saint Cloud, MN
  • 11 days ago

This role supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may...

Customer Service Representative

  • Saint Cloud, MN
  • 11 days ago
  • Saint Cloud, MN
  • 11 days ago

Pay Range: $18-$20/hr Support document handling, filings, and customer/vendor communication. Requirements: Associates degree or 1+ year customer service experience Proficiency in Microsoft Office...

Customer Account Representative

  • Saint Cloud, MN
  • 17 days ago
  • Saint Cloud, MN
  • 17 days ago

Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Retail Customer Service Cashier

  • Rockville, MN (4 miles from Saint Cloud, MN)
  • 21 days ago
  • Rockville, MN (4 miles from Saint Cloud, MN)
  • 21 days ago

Retail Customer Service Cashier Love's Travel Stops & Country Stores Rockville, MN Career Force April 21, 2025 ADDITIONAL DETAILS Job Id: ... Job URL: Job State: MN Job Lat: 4...39 Job Lng:...

Customer Service / Lot Attendant

  • Saint Cloud, MN
  • 30+ days ago
  • Saint Cloud, MN
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Medical Customer Service

  • Saint Cloud, MN
  • 30+ days ago
  • Saint Cloud, MN
  • 30+ days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Demographic Data for Saint Cloud, MN

Moving to Saint Cloud, MN? Find some basic demographic data about Saint Cloud, MN below.


Local
National
78,111
2,080
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Saint Cloud, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Cloud, MN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Cloud, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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