Customer Service Representative Jobs in Rochester, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kasson, MN (12 miles from Rochester, MN)
- 1 day ago
- Kasson, MN (12 miles from Rochester, MN)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
The individual selected for this role will be expected to work at Store #3526, located at: 2900 E. Frontage Road 63S, Rochester, MN 55904. This is a Part-Time job. Starting Pay: $17.26-19.00/hr or...
Pediatric Home Service is a leader in home health care, we are committed to taking care of the child! PHS has been committed to providing state-of-the-art home medical equipment, supplies,...
- Stewartville, MN (13 miles from Rochester, MN)
- 3 days ago
- Stewartville, MN (13 miles from Rochester, MN)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
Retail Customer Service Cashier
- Saint Charles, MN (23 miles from Rochester, MN)
- 5 days ago
- Saint Charles, MN (23 miles from Rochester, MN)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...
Customer Service Representative
- Byron, MN (6 miles from Rochester, MN)
- 7 days ago
- Byron, MN (6 miles from Rochester, MN)
- 7 days ago
Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to join the team in Byron-MN!...
- Byron, MN (6 miles from Rochester, MN)
- 7 days ago
- Byron, MN (6 miles from Rochester, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stewartville, MN (13 miles from Rochester, MN)
- 7 days ago
- Stewartville, MN (13 miles from Rochester, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate - 28th St SE - Rochester, MN - (Part-Time)
- Rochester, MN
- 8 days ago
- Rochester, MN
- 8 days ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
Customer Service Associate - 28th St. SE - Rochester, MN - (Full-Time)
- Rochester, MN
- 8 days ago
- Rochester, MN
- 8 days ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
- Rochester, MN
- 12 days ago
- Rochester, MN
- 12 days ago
Customer Experience Representative - Rochester Airport Enterprise Mobility 3.3 ( ) Rochester, MN Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and...
Demographic Data for Rochester, MN
Moving to Rochester, MN? Find some basic demographic data about Rochester, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rochester, MN
Highest Education Level
Customer Service Representatives in Rochester, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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