Customer Service Representative Jobs in Rochester, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
General informationJob TitleAirport Customer Service Agent - RST (PT)DateWednesday, June 25, 2025EntityUnifi Aviation, LLCStateMinnesotaCityRochesterBase Pay Rate:$ 14.50Full/Part TimePart...
Customer Service Associate - 28th St. SE - Rochester, MN - (Part-Time)
- Rochester, MN
- 3 days ago
- Rochester, MN
- 3 days ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
General information Job Title Airport Customer Service Agent - RST (PT) Date Wednesday, June 25, 2025 Entity Unifi Aviation, LLC State Minnesota City Rochester Base Pay Rate: $ 14.50 Full/Part...
Customer Service Advisor, IC Req #31581 MN-0801, Rochester, Minnesota, United States of America Job Description Posted Thursday, June 19, 2025 at 11:00 PM Working at Mister Car Wash is all about...
As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues, in a welcoming environment that's rooted in a razor-sharp focus on customers and a passion for teamwork...
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service/Cashier
- Saint Charles, MN (23 miles from Rochester, MN)
- 21 days ago
- Saint Charles, MN (23 miles from Rochester, MN)
- 21 days ago
Req ID: 458891 Address: 2102 Enterprise Drive St. Charles, MN, 55972 Benefits:. $15.00 - $17.00 p/hr. Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off....
Customer Experience Representative - Rochester Airport
- Rochester, MN
- 26 days ago
- Rochester, MN
- 26 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Seasonal Customer Service Test Center Administrator
- Rochester, MN
- 27 days ago
- Rochester, MN
- 27 days ago
Contract to Hire Test Center Administrator REPORTS TO: Test Center Manager or District Manager DEPARTMENT: Test Center LOCATION: Rochester, MN TEST CENTER ADDRESS: 2001 2nd Street SW What To...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Savers / Value Village Careers - Customer Service Associate
- Rochester, MN
- 60+ days ago
- Rochester, MN
- 60+ days ago
Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk, Designated Sales Clerk, Custodian,...
The individual selected for this role will be expected to work at Store #3949, located at: 1970 36th Ave. NW, Rochester, MN 55901. This is a Part-Time job. Starting Pay: $17.26-18.00/hr or based...
Demographic Data for Rochester, MN
Moving to Rochester, MN? Find some basic demographic data about Rochester, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rochester, MN
Highest Education Level
Customer Service Representatives in Rochester, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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