Customer Service Representative Jobs in Owatonna, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kasson, MN (24 miles from Owatonna, MN)
- 1 day ago
- Kasson, MN (24 miles from Owatonna, MN)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Waseca, MN (15 miles from Owatonna, MN)
- 3 days ago
- Waseca, MN (15 miles from Owatonna, MN)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Faribault, MN (17 miles from Owatonna, MN)
- 5 days ago
- Faribault, MN (17 miles from Owatonna, MN)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Faribault, MN (17 miles from Owatonna, MN)
- 7 days ago
- Faribault, MN (17 miles from Owatonna, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Waseca, MN (15 miles from Owatonna, MN)
- 7 days ago
- Waseca, MN (15 miles from Owatonna, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
The individual selected for this role will be expected to work at Store #3018, located at: 125 Oakdale Street, Owatonna, MN 55060. This is a part time position. Staring Pay: $16.26-18.00/hr or...
Part Time Cashier / Customer Service Team Member
- Owatonna, MN
- 30+ days ago
- Owatonna, MN
- 30+ days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Representative - Hybrid (Faribault, MN)
- Faribault, MN (17 miles from Owatonna, MN)
- 30+ days ago
- Faribault, MN (17 miles from Owatonna, MN)
- 30+ days ago
Position Overview: A Member Advisor interacts with our members through the lobby, drive thru and phone channels. In this role, a Member Advisor will assist members with every day transactions...
Customer Service Rep(07319) - 501 S Mantorville Ave
- Kasson, MN (24 miles from Owatonna, MN)
- 30+ days ago
- Kasson, MN (24 miles from Owatonna, MN)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01957) - 629 4th St NW
- Faribault, MN (17 miles from Owatonna, MN)
- 60+ days ago
- Faribault, MN (17 miles from Owatonna, MN)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01963) - 107 S State St
- Waseca, MN (15 miles from Owatonna, MN)
- 90+ days ago
- Waseca, MN (15 miles from Owatonna, MN)
- 90+ days ago
Company Description Job Description We are searching for qualified customer service representatives with personality and people skills....
Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU....
Who we are: Gopher Sport is an industry-leading inventor and seller of high-quality, innovative products used by teachers, coaches and kids for physical education, athletics, fitness and...
Demographic Data for Owatonna, MN
Moving to Owatonna, MN? Find some basic demographic data about Owatonna, MN below.
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Salary for Customer Service Representative Jobs in Owatonna, MN
Highest Education Level
Customer Service Representatives in Owatonna, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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