Customer Service Representative Jobs in Minneapolis, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (7 miles from Minneapolis, MN)
- 23 hours ago
- Multi-Color Corporation
- Minneapolis, MN (7 miles from Minneapolis, MN)
- 23 hours ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (24 miles from Minneapolis, MN)
- 25 days ago
- Lakeville, MN (24 miles from Minneapolis, MN)
- 25 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Patient Financial Services/Customer Service Representative
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 3 hours ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 3 hours ago
Job Overview This position is responsible for providing Fairview Health Services patients an understanding of the billing and insurance processing of their healthcare services. The CSC...
Customer Service Associate - Temporary
- Saint Anthony, MN (2 miles from Minneapolis, MN)
- 3 hours ago
- Saint Anthony, MN (2 miles from Minneapolis, MN)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lakeville, MN (24 miles from Minneapolis, MN)
- 3 hours ago
- Lakeville, MN (24 miles from Minneapolis, MN)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
About this role: Wells Fargo is seeking a Licensed Customer Support Specialist as part of the The Private Bank (TPB) Service Team within Wealth and Investment Management Operations. This team...
Retail Customer Service Team Member
- Roseville, MN (5 miles from Minneapolis, MN)
- 11 hours ago
- Roseville, MN (5 miles from Minneapolis, MN)
- 11 hours ago
['Michaels Stores', '3.2', 'Retail Customer Service Team Member', 'Apply on employer site', '', 'Roseville, MN'][]
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Retail Cashier and Customer Service - (20-32 hrs/wk)
- Bloomington, MN (10 miles from Minneapolis, MN)
- 20 hours ago
- Bloomington, MN (10 miles from Minneapolis, MN)
- 20 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
- Bloomington, MN (10 miles from Minneapolis, MN)
- 1 day ago
- Bloomington, MN (10 miles from Minneapolis, MN)
- 1 day ago
ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people...
Client Services Representative - Midwest - Hybrid
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 1 day ago
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 1 day ago
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having...
Customer Service Representatives
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
Our customer service representatives handle inbound calls to book appointments, handle complaints and answers questions....
- Arden Hills, MN (7 miles from Minneapolis, MN)
- 1 day ago
- Arden Hills, MN (7 miles from Minneapolis, MN)
- 1 day ago
Customer Service Rep II Job ID: 19476: Location: Arden Hills, MN(Remote) Duration: 24 months Payrate: $24.00-25.00/hr. The Prior Authorization Representative is responsible for verifying prior...
Customer Service and Sales Administration Support
- Anoka, MN (21 miles from Minneapolis, MN)
- 1 day ago
- Anoka, MN (21 miles from Minneapolis, MN)
- 1 day ago
DecoPac is looking for an experienced Sales Administrative Coordinator to provide administrative support to the sales team and key accounts. Based out of our Anoka, MN office and reporting...
Customer Service Representative-K&G Fashion Superstore
- Brooklyn Center, MN (7 miles from Minneapolis, MN)
- 1 day ago
- Brooklyn Center, MN (7 miles from Minneapolis, MN)
- 1 day ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Demographic Data for Minneapolis, MN
Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Minneapolis, MN
Highest Education Level
Customer Service Representatives in Minneapolis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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