Customer Service Representative Jobs in Mankato, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
- Waseca, MN (23 miles from Mankato, MN)
- 3 days ago
- Waseca, MN (23 miles from Mankato, MN)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and...
We are looking to add a Customer Service Representative to our team at The Paw Mankato!...
- Saint Peter, MN (16 miles from Mankato, MN)
- 6 days ago
- Saint Peter, MN (16 miles from Mankato, MN)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- North Mankato, MN (6 miles from Mankato, MN)
- 7 days ago
- North Mankato, MN (6 miles from Mankato, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Waseca, MN (23 miles from Mankato, MN)
- 7 days ago
- Waseca, MN (23 miles from Mankato, MN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Customer Service Representative
- North Mankato, MN (6 miles from Mankato, MN)
- 30+ days ago
- North Mankato, MN (6 miles from Mankato, MN)
- 30+ days ago
Customer Service Representative responsibilities: Answering incoming customer calls regarding product questions, service questions and general client concerns Responsible for maintaining a high level...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Rep(01963) - 107 S State St
- Waseca, MN (23 miles from Mankato, MN)
- 90+ days ago
- Waseca, MN (23 miles from Mankato, MN)
- 90+ days ago
Company Description Job Description We are searching for qualified customer service representatives with personality and people skills....
Demographic Data for Mankato, MN
Moving to Mankato, MN? Find some basic demographic data about Mankato, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mankato, MN
Highest Education Level
Customer Service Representatives in Mankato, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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