Customer Service Representative Jobs in Mankato, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Major Duties Classification: Non-Exempt, Bargaining The Customer Service Technician role provides telecommunications and data services to our customers. This role includes constructing,...
Associate Technical Product Customer Service Specialist At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to...
- North Mankato, MN (6 miles from Mankato, MN)
- 3 days ago
- North Mankato, MN (6 miles from Mankato, MN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store - MANKATO, MN Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in...
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Customer Service Specialist, Intermediate - Front Office Staff (SA25056)
- Mankato, MN
- 8 days ago
- Mankato, MN
- 8 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Customer Service Specialist, Intermediate - Front Office Staff (SA25056) Institution:...
- Mankato, MN
- 8 days ago
- Mankato, MN
- 8 days ago
Salary Range$20.45 - $27.12 / hourly; $42,699 - $56,626 / annuallyJob DescriptionThis position exists to be the first point of contact for students utilizing Student Health Services. The...
Customer Service Representative
- Lake Crystal, MN (12 miles from Mankato, MN)
- 10 days ago
- Lake Crystal, MN (12 miles from Mankato, MN)
- 10 days ago
Customer Service Representative Job Category: 17.2 Sales (non-Mgmt) Requisition Number: INSID005660 ing Details ed: April 18, 2025 Full-Time On-site Locations Showing 1 location Crysteel Lake Crystal...
There's a Place for You at Viking Electric. A career at Viking Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
- Waseca, MN (23 miles from Mankato, MN)
- 12 days ago
- Waseca, MN (23 miles from Mankato, MN)
- 12 days ago
Do you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to...
Are you passionate about providing exceptional customer service and solving technical challenges? We're looking for a dynamic Customer Support Representative to join our client's team right here...
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Taylor Communications, Inc. Customer Service Center Representative in Mankato , Minnesota Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Mankato, MN
Moving to Mankato, MN? Find some basic demographic data about Mankato, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mankato, MN
Highest Education Level
Customer Service Representatives in Mankato, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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