Customer Service Representative Jobs in Lakeland, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (on-site)
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro. If you enjoy solving problems,...
Healthcare Customer Service Specialist
- Minneapolis, MN (24 miles from Lakeland, MN)
- 11 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 11 hours ago
Healthcare Customer Service Specialist Minneapolis, Minnesota Full Time $ 22 - $ 23 per year April 30, 2025 Job ID: ...047450 Job Summary Job Title: Helathcare Customer Service Specialist Job...
Behavioral Health Customer Service Advocate - After Hours - Remote
- Minneapolis, MN (24 miles from Lakeland, MN)
- 11 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 11 hours ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote WorkCustomer Service Representative
- Hudson, WI (3 miles from Lakeland, MN)
- 13 hours ago
- Hudson, WI (3 miles from Lakeland, MN)
- 13 hours ago
Second Street, Hudson, Wisconsin 54016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Minneapolis, MN (24 miles from Lakeland, MN)
- 13 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Dinner/Close Shift
- Roseville, MN (19 miles from Lakeland, MN)
- 14 hours ago
- Roseville, MN (19 miles from Lakeland, MN)
- 14 hours ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Technical Customer Care Representative
- Minneapolis, MN (24 miles from Lakeland, MN)
- 15 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 15 hours ago
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution...
Customer Account Representative
- Hilltop, MN (24 miles from Lakeland, MN)
- 15 hours ago
- Hilltop, MN (24 miles from Lakeland, MN)
- 15 hours ago
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Rep(02101) - 2570 Gracie Dr
- Baldwin, WI (19 miles from Lakeland, MN)
- 15 hours ago
- Baldwin, WI (19 miles from Lakeland, MN)
- 15 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up...
Customer Experience Representative
- Hudson, WI (3 miles from Lakeland, MN)
- 23 hours ago
- Hudson, WI (3 miles from Lakeland, MN)
- 23 hours ago
Customer Experience Representative Department: Customer Experience Reports To: Customer Experience Manager Location: Hudson, WI | New Albany, MS | Remote Employment Type: Full Time Job Overview:...
Client Service / customer service
- Minneapolis, MN (24 miles from Lakeland, MN)
- 23 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 23 hours ago
We are committed to providing exceptional customer experiences. As a client service representative you will be a voice of our company interacting with customers via phone and email. You will play...
Customer Service Delivery Advocate
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Retail Customer Service Associate
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Patient Financial Services/Customer Service Representative
- Saint Paul, MN (15 miles from Lakeland, MN)
- 2 days ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 2 days ago
Job Overview This position is responsible for providing Fairview Health Services patients an understanding of the billing and insurance processing of their healthcare services. The CSC...
Customer Service Specialist licensed
- Minneapolis, MN (24 miles from Lakeland, MN)
- 2 days ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 2 days ago
About this role: Wells Fargo is seeking a Licensed Customer Support Specialist as part of the The Private Bank (TPB) Service Team within Wealth and Investment Management Operations. This team...
Demographic Data for Lakeland, MN
Moving to Lakeland, MN? Find some basic demographic data about Lakeland, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakeland, MN
Highest Education Level
Customer Service Representatives in Lakeland, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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