Customer Service Representative Jobs in Lakeland, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Client Advocate - Commercial Insurance (Natural Resources)
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Customer Service Quality Assurance Specialist III - Quality Assurance Analyst - Journeyman
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives....
Customer Service Representative (Healthcare) - Remote
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkPharmacy Customer Service Associate
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Function: Sales Work Location Type:...
Retail Customer Service Specialist
- Columbia Heights, MN (24 miles from Lakeland, MN)
- 1 hour ago
- Columbia Heights, MN (24 miles from Lakeland, MN)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Representative II, Customer Service Ops
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Associate - Temporary
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 1 hour ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Associate - Maplewood, MN - (Part-Time)
- Maplewood, MN (13 miles from Lakeland, MN)
- 1 hour ago
- Maplewood, MN (13 miles from Lakeland, MN)
- 1 hour ago
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...
Member Service Representative I - Eagan - July 2025
- Eagan, MN (19 miles from Lakeland, MN)
- 1 hour ago
- Eagan, MN (19 miles from Lakeland, MN)
- 1 hour ago
Ideal Credit Union is honored to be recognized by Forbes as one of America's Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 Best Places to Work...
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 1 hour ago
Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's...
Customer Support Representative
- Minneapolis, MN (24 miles from Lakeland, MN)
- 2 hours ago
- Minneapolis, MN (24 miles from Lakeland, MN)
- 2 hours ago
Customer Support Representative Corps Team Minneapolis, MN, US 2 days ago Quick Job type Temporary Quick Job description Our client, a leader in the power sports industry, is seeking an...
- Saint Paul, MN (15 miles from Lakeland, MN)
- 2 hours ago
- Saint Paul, MN (15 miles from Lakeland, MN)
- 2 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Demographic Data for Lakeland, MN
Moving to Lakeland, MN? Find some basic demographic data about Lakeland, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lakeland, MN
Highest Education Level
Customer Service Representatives in Lakeland, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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