Customer Service Representative Jobs in Eden Prairie, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 255 Jobs
Multi-Color Corporation

Mitarbeiter im Customer Service (m/w/d)

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (20 miles from Eden Prairie, MN)
  • 26 days ago
  • Lakeville, MN (20 miles from Eden Prairie, MN)
  • 26 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative (on-site)

  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 14 hours ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 14 hours ago

Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro. If you enjoy solving problems,...

Customer Service Associate - Temporary

  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 2 hours ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Dinner/Close Shift

  • Roseville, MN (14 miles from Eden Prairie, MN)
  • 3 hours ago
  • Roseville, MN (14 miles from Eden Prairie, MN)
  • 3 hours ago

Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Technical Customer Care Representative

  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 3 hours ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 3 hours ago

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution...

Customer Service Rep(01936) - 13993 Anderson Lakes Pkwy

  • Eden Prairie, MN
  • 3 hours ago
  • Eden Prairie, MN
  • 3 hours ago

Company Description Job Description The main requirement for a Domino's Pizza Customer Service Representative applicant is to have a positive attitude, a clear and highly energetic voice and he/she...

Customer Account Representative

  • Hilltop, MN (12 miles from Eden Prairie, MN)
  • 3 hours ago
  • Hilltop, MN (12 miles from Eden Prairie, MN)
  • 3 hours ago

Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Support Staff - Eden Prairie Location

  • Eden Prairie, MN
  • 4 hours ago
  • Eden Prairie, MN
  • 4 hours ago

Pizza Luce is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing...

Customer Service Representative Weekdays 5am-1pm with Weekends Hours

  • Shakopee, MN (12 miles from Eden Prairie, MN)
  • 10 hours ago
  • Shakopee, MN (12 miles from Eden Prairie, MN)
  • 10 hours ago

Benefits: Bonus based on performance Flexible schedule Free uniforms Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary...

Store Customer Service Specialist

  • Chanhassen, MN (8 miles from Eden Prairie, MN)
  • 11 hours ago
  • Chanhassen, MN (8 miles from Eden Prairie, MN)
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Representative/Cashier

  • St Louis Park, MN (4 miles from Eden Prairie, MN)
  • 11 hours ago
  • St Louis Park, MN (4 miles from Eden Prairie, MN)
  • 11 hours ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Associate - Savage, MN - (Part-Time)

  • Savage, MN (10 miles from Eden Prairie, MN)
  • 11 hours ago
  • Savage, MN (10 miles from Eden Prairie, MN)
  • 11 hours ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Front Desk Customer Service Representative

  • Burnsville, MN (13 miles from Eden Prairie, MN)
  • 11 hours ago
  • Burnsville, MN (13 miles from Eden Prairie, MN)
  • 11 hours ago

Front Desk Customer Service Representative Location: Burnsville, MN Job Type: Full-time Contract-to-hire Pay: $18- $20/hr....

Customer Service Associate

  • Eden Prairie, MN
  • 11 hours ago
  • Eden Prairie, MN
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Eden Prairie, MN

Moving to Eden Prairie, MN? Find some basic demographic data about Eden Prairie, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Eden Prairie, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Eden Prairie, MN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Eden Prairie, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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