Customer Service Representative Jobs in Eden Prairie, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 180 Jobs
Direct Apply
Mill Rock Packaging

Strategic Customer Service & Planning Coordinator

Get to know us: Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic...

In Person

Full or Part Time Customer Service Team Member 65

  • Crew Carwash
  • Wayzata, MN (7 miles from Eden Prairie, MN)
  • 30+ days ago
  • Wayzata, MN (7 miles from Eden Prairie, MN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

In Person

Ticket/Gate Agent (Customer Service Agent) - MSP

  • Delta Air Lines, Inc.
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 hour ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 hour ago

Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility...

In Person

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) 2026

  • Willis Towers Watson
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 hour ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 hour ago

Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making...

Remote Temporary

Customer Service & E-Commerce Supervisor - Full Time

  • Whole Foods
  • Minnetonka, MN (2 miles from Eden Prairie, MN)
  • 2 hours ago
  • Minnetonka, MN (2 miles from Eden Prairie, MN)
  • 2 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

In Person Full Time

Customer Support Representative

  • DICKEY-john Corporation
  • Shoreview, MN (17 miles from Eden Prairie, MN)
  • 15 hours ago
  • Shoreview, MN (17 miles from Eden Prairie, MN)
  • 15 hours ago

Who Are We? Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are...

In Person

Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 21 hours ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 21 hours ago

The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #723085, located at: 2305 18th Avenue NE, Minneapolis, MN 55418 This is a Full-Time job...

In Person

Customer Service Delivery Driver - 4 day work week!

  • Carvana
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 day ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service Associate - Dinner/Close Shift

  • Raising Cane's
  • Shoreview, MN (17 miles from Eden Prairie, MN)
  • 1 day ago
  • Shoreview, MN (17 miles from Eden Prairie, MN)
  • 1 day ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Maple Grove, MN (14 miles from Eden Prairie, MN)
  • 1 day ago
  • Maple Grove, MN (14 miles from Eden Prairie, MN)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Hybrid Warehouse and Customer Support Rep (38647)

  • Emser Tile
  • Plymouth, MN (6 miles from Eden Prairie, MN)
  • 1 day ago
  • Plymouth, MN (6 miles from Eden Prairie, MN)
  • 1 day ago

Job DetailsJob Location: Minneapolis - Plymouth, MN 55441-0000Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...

Hybrid

Customer Service Representative Nights and Weekend

  • Planet Fitness
  • Lakeville, MN (20 miles from Eden Prairie, MN)
  • 1 day ago
  • Lakeville, MN (20 miles from Eden Prairie, MN)
  • 1 day ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

In Person

Customer Service Advisor

  • Valvoline Inc.
  • Little Canada, MN (14 miles from Eden Prairie, MN)
  • 2 days ago
  • Little Canada, MN (14 miles from Eden Prairie, MN)
  • 2 days ago

Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...

In Person

Vehicle Delivery Driver - 4 day work week!

  • Carvana
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 2 days ago
  • Minneapolis, MN (8 miles from Eden Prairie, MN)
  • 2 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Success Specialist

  • Demant
  • Eden Prairie, MN
  • 2 days ago
  • Eden Prairie, MN
  • 2 days ago

Overview Customer Success Specialist is responsible for driving customer retention by managing customer communications, monitoring feature usage, and supporting account management and sales...

In Person

Demographic Data for Eden Prairie, MN

Moving to Eden Prairie, MN? Find some basic demographic data about Eden Prairie, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Eden Prairie, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Eden Prairie, MN offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Eden Prairie, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »