Customer Service Representative Jobs in Duluth, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
Medical Screener - Reception Technician (Customer Service)
- Duluth, MN
- 4 days ago
- Duluth, MN
- 4 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Pay Range: $16.00 - $21.50 EXCITING OPPORTUNITY AWAITS! NEW STORE OPENING IN DULUTH, MN! Join our dynamic team as we embark on a thrilling journey with the opening of our newest store! POSITION...
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Company Description Job Description Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required. Qualifications Additional Information
As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at...
Seasonal Customer Experience Representative - Duluth Airport
- Duluth, MN
- 25 days ago
- Duluth, MN
- 25 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
Savers / Value Village Careers - Customer Service Associate
- Duluth, MN
- 28 days ago
- Duluth, MN
- 28 days ago
Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian,...
General information Job Title Airport Customer Service Agent - DLH (PT) Date Monday, March 24, 2025 State Minnesota City Duluth Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt or Non-Exempt...
Store - DULUTH, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
The individual selected for this role will be expected to work at Store #723401, located at: 1801 London Rd, Duluth, MN 55812. This is a Part-Time job. Starting Pay: $16.26-17.00/hr or based on...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Bilingual Customer Service Representative - Spanish-English
- Duluth, MN
- 90+ days ago
- Duluth, MN
- 90+ days ago
Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Remote WorkDemographic Data for Duluth, MN
Moving to Duluth, MN? Find some basic demographic data about Duluth, MN below.
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Salary for Customer Service Representative Jobs in Duluth, MN
Highest Education Level
Customer Service Representatives in Duluth, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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