Customer Service Representative Jobs in Anoka, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 156 Jobs

Associate Client Advocate - Commercial Insurance (Natural Resources)

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Customer Service Associate - Cambridge, MN - (Part-Time)

  • Cambridge, MN (20 miles from Anoka, MN)
  • 1 hour ago
  • Cambridge, MN (20 miles from Anoka, MN)
  • 1 hour ago

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...

Customer Service Consultant

  • Champlin, MN (7 miles from Anoka, MN)
  • 1 hour ago
  • Champlin, MN (7 miles from Anoka, MN)
  • 1 hour ago

Customer Service Consultant Location US-MN-Champlin | US-MN-South St. Paul Job ID 2025-4425 Type Regular Full-Time # Positions 1 Category Customer Service Overview First Supply is seeking an...

Retail Customer Service Associate

  • Minnetonka, MN (22 miles from Anoka, MN)
  • 1 hour ago
  • Minnetonka, MN (22 miles from Anoka, MN)
  • 1 hour ago

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....

Customer Service Associate - Plymouth, MN - (Full-Time)

  • Plymouth, MN (19 miles from Anoka, MN)
  • 1 hour ago
  • Plymouth, MN (19 miles from Anoka, MN)
  • 1 hour ago

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...

Pharmacy Customer Service Associate

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Customer Care Representative

  • Brooklyn Park, MN (15 miles from Anoka, MN)
  • 1 hour ago
  • Brooklyn Park, MN (15 miles from Anoka, MN)
  • 1 hour ago

MAJOR FUNCTION: Provides customers with comprehensive information to solve their problems or assist them in making sound decisions and achieve customer satisfaction. Handles customer challenges...

Customer Service Representative

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago

Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Employment Type: Full Time Segment: Danfoss Power Solutions Segment Job Function: Sales Work Location Type:...

Retail Customer Service Specialist

  • Columbia Heights, MN (18 miles from Anoka, MN)
  • 1 hour ago
  • Columbia Heights, MN (18 miles from Anoka, MN)
  • 1 hour ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate - Blaine, MN - Ulysses Lane - (Part-Time)

  • Blaine, MN (11 miles from Anoka, MN)
  • 1 hour ago
  • Blaine, MN (11 miles from Anoka, MN)
  • 1 hour ago

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...

Customer Service Associate - Temporary

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 1 hour ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Representative - Customer Service (Order Clerk)

  • Brooklyn Park, MN (15 miles from Anoka, MN)
  • 1 hour ago
  • Brooklyn Park, MN (15 miles from Anoka, MN)
  • 1 hour ago

GENERAL FUNCTION : The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders,...

Customer Support Representative

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 2 hours ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 2 hours ago

Customer Support Representative Corps Team Minneapolis, MN, US 2 days ago Quick Job type Temporary Quick Job description Our client, a leader in the power sports industry, is seeking an...

Customer Care Representative

  • Golden Valley, MN (23 miles from Anoka, MN)
  • 7 hours ago
  • Golden Valley, MN (23 miles from Anoka, MN)
  • 7 hours ago

Customer Service Agent Do you have customer service experience? If so, we are currently looking for motivated professionals like you to join our Luther Customer Service Team. Luther Automotive...

Customer Service Support Staff - Uptown Minneapolis

  • Minneapolis, MN (21 miles from Anoka, MN)
  • 9 hours ago
  • Minneapolis, MN (21 miles from Anoka, MN)
  • 9 hours ago

Pizza Luce is looking for enthusiastic, high energy and experienced people who love to work hard and have fun in a fast paced, high-volume atmosphere. Our support staff takes pride in providing...

Demographic Data for Anoka, MN

Moving to Anoka, MN? Find some basic demographic data about Anoka, MN below.


Local
National
51,480
1,303
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Anoka, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Anoka, MN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Anoka, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »