Customer Service Representative Jobs in Alexandria, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alexandria, MN
- 10 days ago
- Alexandria, MN
- 10 days ago
The Admissions Assistant provides frontline service and administrative support within the Admissions Office, playing a vital role in shaping a positive first impression of the college. As the...
Admissions Assistant - Customer Service Specialist Intermediate
- Alexandria, MN
- 11 days ago
- Alexandria, MN
- 11 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Admissions Assistant - Customer Service Specialist Intermediate Institution: Alexandria...
Part Time Cashier / Customer Service Team Member
- Alexandria, MN
- 13 days ago
- Alexandria, MN
- 13 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Service Representative We want you to join our team as a Customer Service Representative....
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job Alexandria, MN
- Alexandria, MN
- 22 days ago
- Alexandria, MN
- 22 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Tax Preparer and or customer service associate
- Alexandria, MN
- 25 days ago
- Alexandria, MN
- 25 days ago
Benefits: Bonus based on performance Flexible schedule Training & development Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules,...
Customer Service Associate - Alexandria, MN - (Part-Time)
- Alexandria, MN
- 26 days ago
- Alexandria, MN
- 26 days ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 604...
Demographic Data for Alexandria, MN
Moving to Alexandria, MN? Find some basic demographic data about Alexandria, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alexandria, MN
Highest Education Level
Customer Service Representatives in Alexandria, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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