Customer Service Representative Jobs in Albert Lea, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Delivery Driver
- Austin, MN (19 miles from Albert Lea, MN)
- 21 days ago
- Austin, MN (19 miles from Albert Lea, MN)
- 21 days ago
The individual selected for this role will be expected to work at Store #3047, located at: 1300A 18th Ave. N.W., Austin, MN 55912. This is a Part-Time job. Starting Pay: $16.26-17.00/hr or based...
Req ID: 459058 Address: 2751 E. Main St. Albert Lea, MN, 56007 Benefits: * $14.00 - $16.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
- Lake Mills, IA (22 miles from Albert Lea, MN)
- 23 days ago
- Lake Mills, IA (22 miles from Albert Lea, MN)
- 23 days ago
Job Description Job Title: Customer Care Representative Job Function: Inside Sales Reports To: Customer Relations Manager Classification: Non-Exempt Date Approved/Revised: February 14, 2024...
As experts in protecting what matters most to individuals, were looking to bring on our next Account Coordinator to support our Personal Lines department and deliver exceptional solutions to our...
Customer Service Rep(01959) - 106 S Main St
- Austin, MN (19 miles from Albert Lea, MN)
- 90+ days ago
- Austin, MN (19 miles from Albert Lea, MN)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(01958) - 910 S Broadway Ave
- Albert Lea, MN
- 90+ days ago
- Albert Lea, MN
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Albert Lea, MN
Moving to Albert Lea, MN? Find some basic demographic data about Albert Lea, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Albert Lea, MN
Highest Education Level
Customer Service Representatives in Albert Lea, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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