Customer Service Representative Remote & Hybrid Only Jobs in Michigan
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Treasury Customer Service Representative 6-9
- State of Michigan
- Dimondale, MI
- 12 hours ago
- Dimondale, MI
- 12 hours ago
View the job specification at: Treasury Customer Service Representative....
RemoteHybrid Warehouse and Customer Support Rep (38670)
- Emser Tile
- Sterling Heights, MI
- 1 day ago
- Sterling Heights, MI
- 1 day ago
Job DetailsJob Location: Detroit - Sterling Heights, MI 48314Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...
HybridCustomer Service Support Specialist (11am to 8pm)
- GT Independence
- Sturgis, MI
- 2 days ago
- Sturgis, MI
- 2 days ago
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in...
Remote HybridMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteOrder Management / Customer Service Specialist Overview We are seeking a detail-oriented and customer-focused Order Management Specialist to support order processing and customer service...
HybridIT / Customer Service Support Agent (2nd Shift)
- TEKsystems
- Grand Rapids, MI
- 4 days ago
- Grand Rapids, MI
- 4 days ago
This candidate will be getting tickets / inquiries and following up versus getting incoming calls through the traditional helpdesk que. Calls routed the helpdesk that need follow up will go to...
HybridCustomer Experience Specialist (Onsite)
- RTX Corporation
- Muskegon, MI
- 6 days ago
- Muskegon, MI
- 6 days ago
Date Posted: 2026-05-22 Country: United States of America Location: US-MI-NORTON SHORES-4905 ~ 4905 Stariha Dr ~ STARIHA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status...
HybridThe Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....
RemoteOverview We are seeking a Customer Service Representative (EV Concierge) to support current and prospective electric vehicle (EV) owners....
Remote ContractPurchasing Assistant/Customer Service Specialist
- Vaco LLC
- Southfield, MI
- 11 days ago
- Southfield, MI
- 11 days ago
Contract to hire Hybrid Schedule Detail-oriented and customer-focused Purchasing Assistant / Customer Service Representative to support daily purchasing operations, vendor coordination, order processing...
HybridEmployment Type: Full time Shift: Description: This position is 100% on-site ; there is no option to work remotely. Customer Care Representative I Department: Regional Call Center Location:...
RemoteThe Mortgage Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with payment and coverage inquiries....
HybridClient Services Representative
- Kent County
- Grand Rapids, MI
- 11 days ago
- Grand Rapids, MI
- 11 days ago
The Kent County Friend of the Court (FOC) is seeking a qualified candidate to join our team as a Client Services Representative (CSR). In this role, you'll work in a busy call center, responding...
HybridRemote Customer Service Representative - MUST LIVE IN MICHIGAN
- TEKsystems
- Warren, MI
- 12 days ago
- Warren, MI
- 12 days ago
Overview We are seeking a Customer Service Representative (EV Concierge) to support current and prospective electric vehicle (EV) owners....
Remote ContractRemote Customer Service Representative (Michigan residents)
- Morley Companies
- MI
- 13 days ago
- MI
- 13 days ago
About the Role Location: Remote - Michigan residents In this remote Customer Service Representative position at Morley, you'll be trained as an important liaison between car dealerships and car buyers...
RemoteDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Michigan
Highest Education Level
Customer Service Representatives in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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