Customer Service Representative Jobs in Zeeland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI
- 3 days ago
- HermanMiller
- Zeeland, MI
- 3 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
- Grandville, MI (9 miles from Zeeland, MI)
- moments ago
- Grandville, MI (9 miles from Zeeland, MI)
- moments ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Client Services Representative
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 3 hours ago
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 3 hours ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Caledonia, MI (21 miles from Zeeland, MI)
- 1 day ago
- Caledonia, MI (21 miles from Zeeland, MI)
- 1 day ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Customer Service Representative
- Muskegon Heights, MI (24 miles from Zeeland, MI)
- 1 day ago
- Muskegon Heights, MI (24 miles from Zeeland, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Hudsonville, MI (4 miles from Zeeland, MI)
- 1 day ago
- Hudsonville, MI (4 miles from Zeeland, MI)
- 1 day ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 2 days ago
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 2 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (9 miles from Zeeland, MI)
- 2 days ago
- Grandville, MI (9 miles from Zeeland, MI)
- 2 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Kentwood, MI (16 miles from Zeeland, MI)
- 2 days ago
- Kentwood, MI (16 miles from Zeeland, MI)
- 2 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Comstock Park, MI (20 miles from Zeeland, MI)
- 3 days ago
- Comstock Park, MI (20 miles from Zeeland, MI)
- 3 days ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 4 days ago
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 4 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Pharmacy Customer Service Associate
- Wyoming, MI (9 miles from Zeeland, MI)
- 5 days ago
- Wyoming, MI (9 miles from Zeeland, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 6 days ago
- Grand Rapids, MI (16 miles from Zeeland, MI)
- 6 days ago
Customer Service Representative Management Business Solutions, Inc....
- Kentwood, MI (16 miles from Zeeland, MI)
- 6 days ago
- Kentwood, MI (16 miles from Zeeland, MI)
- 6 days ago
The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (20 miles from Zeeland, MI)
- 7 days ago
- Comstock Park, MI (20 miles from Zeeland, MI)
- 7 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Demographic Data for Zeeland, MI
Moving to Zeeland, MI? Find some basic demographic data about Zeeland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Zeeland, MI
Highest Education Level
Customer Service Representatives in Zeeland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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