Customer Service Representative Jobs in Wyandotte, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 138 Jobs

Customer Service Representative - FT

  • Detroit, MI (10 miles from Wyandotte, MI)
  • 1 day ago
  • Detroit, MI (10 miles from Wyandotte, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative - PT

  • Detroit, MI (10 miles from Wyandotte, MI)
  • 5 days ago
  • Detroit, MI (10 miles from Wyandotte, MI)
  • 5 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Care Representative

  • Dearborn, MI (6 miles from Wyandotte, MI)
  • 4 hours ago
  • Dearborn, MI (6 miles from Wyandotte, MI)
  • 4 hours ago

At Percepta, we bring first-class service across each market we support. As a Customer Care Representative/Guides in Dearborn, MI you’ll be a part of creating and delivering amazing customer...

Pharmacy Customer Service Associate

  • Garden City, MI (12 miles from Wyandotte, MI)
  • 4 hours ago
  • Garden City, MI (12 miles from Wyandotte, MI)
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Dearborn, MI (6 miles from Wyandotte, MI)
  • 9 hours ago
  • Dearborn, MI (6 miles from Wyandotte, MI)
  • 9 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Dearborn Heights, MI (7 miles from Wyandotte, MI)
  • 13 hours ago
  • Dearborn Heights, MI (7 miles from Wyandotte, MI)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (On-Site 2nd Shift)

  • Birmingham, MI (23 miles from Wyandotte, MI)
  • 16 hours ago
  • Birmingham, MI (23 miles from Wyandotte, MI)
  • 16 hours ago

External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...

Customer Service Representative - Finance

  • Ferndale, MI (17 miles from Wyandotte, MI)
  • 17 hours ago
  • Ferndale, MI (17 miles from Wyandotte, MI)
  • 17 hours ago

GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...

Customer Service Support Rep

  • Grosse Pointe Woods, MI (17 miles from Wyandotte, MI)
  • 1 day ago
  • Grosse Pointe Woods, MI (17 miles from Wyandotte, MI)
  • 1 day ago

LabCorp is seeking a Customer Service Support Representative to join our team in Grosse Pointe Woods, MI. This is not a remote position This position will work with physician offices, hospital...

Automotive Customer Service Advisor

  • Eastpointe, MI (20 miles from Wyandotte, MI)
  • 1 day ago
  • Eastpointe, MI (20 miles from Wyandotte, MI)
  • 1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Blood Collection Staff Customer Service

  • Warren, MI (22 miles from Wyandotte, MI)
  • 1 day ago
  • Warren, MI (22 miles from Wyandotte, MI)
  • 1 day ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Customer Service Attendant Supervisor, Full-time

  • Romulus, MI (9 miles from Wyandotte, MI)
  • 1 day ago
  • Romulus, MI (9 miles from Wyandotte, MI)
  • 1 day ago

Job Description: AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. Founded in 1960, AVI...

Customer Service/Sales

  • Northville, MI (23 miles from Wyandotte, MI)
  • 1 day ago
  • Northville, MI (23 miles from Wyandotte, MI)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Detroit, MI (10 miles from Wyandotte, MI)
  • 1 day ago
  • Detroit, MI (10 miles from Wyandotte, MI)
  • 1 day ago

Description : Responsible for accessing multiple internal and external systems to thoroughly investigate damage claims. Some of the tools required is all Microsoft products, Power Bi, Databricks...

Customer Service Rep(01050) - 35173 E. Michigan Ave.

  • Wayne, MI (12 miles from Wyandotte, MI)
  • 1 day ago
  • Wayne, MI (12 miles from Wyandotte, MI)
  • 1 day ago

Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...

Demographic Data for Wyandotte, MI

Moving to Wyandotte, MI? Find some basic demographic data about Wyandotte, MI below.


Local
National
25,058
538
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Wyandotte, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wyandotte, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wyandotte, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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