Customer Service Representative Jobs in White Cloud, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Big Rapids, MI (14 miles from White Cloud, MI)
- 2 days ago
- Big Rapids, MI (14 miles from White Cloud, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Client Service Associate
- Howard City, MI (18 miles from White Cloud, MI)
- 6 days ago
- Howard City, MI (18 miles from White Cloud, MI)
- 6 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Associate with Deli Part Time
- Baldwin, MI (23 miles from White Cloud, MI)
- 7 days ago
- Baldwin, MI (23 miles from White Cloud, MI)
- 7 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
- Fremont, MI (12 miles from White Cloud, MI)
- 9 days ago
- Fremont, MI (12 miles from White Cloud, MI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Part Time
- Hesperia, MI (15 miles from White Cloud, MI)
- 11 days ago
- Hesperia, MI (15 miles from White Cloud, MI)
- 11 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate with Deli Full Time
- Newaygo, MI (11 miles from White Cloud, MI)
- 30+ days ago
- Newaygo, MI (11 miles from White Cloud, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Advocate (Onsite)
- Fremont, MI (12 miles from White Cloud, MI)
- 45+ days ago
- Fremont, MI (12 miles from White Cloud, MI)
- 45+ days ago
Overview Summary of Responsibilities: This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber...
Customer Service Advocate -Work from Home
- Fremont, MI (12 miles from White Cloud, MI)
- 45+ days ago
- Fremont, MI (12 miles from White Cloud, MI)
- 45+ days ago
Overview This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process....
Remote WorkCAPS Customer Service Representative (Student Position)
- Big Rapids, MI (14 miles from White Cloud, MI)
- 60+ days ago
- Big Rapids, MI (14 miles from White Cloud, MI)
- 60+ days ago
CAPS Customer Service Representative (Student Position) Location: Big Rapids, MI Department: CAPS Advertised Salary: $12.48- $13.24 Summary of Position: In this position, you will be answering phone...
Customer Account Representative
- Fremont, MI (12 miles from White Cloud, MI)
- 90+ days ago
- Fremont, MI (12 miles from White Cloud, MI)
- 90+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Crew Member (Pizza Maker & Customer Service) #1191
- Big Rapids, MI (14 miles from White Cloud, MI)
- 90+ days ago
- Big Rapids, MI (14 miles from White Cloud, MI)
- 90+ days ago
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already...
Customer Service Representative
- Walkerville, MI (19 miles from White Cloud, MI)
- 90+ days ago
- Walkerville, MI (19 miles from White Cloud, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for White Cloud, MI
Moving to White Cloud, MI? Find some basic demographic data about White Cloud, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in White Cloud, MI
Highest Education Level
Customer Service Representatives in White Cloud, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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