Customer Service Representative Jobs in Washington, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 106 Jobs

Blood Collection Staff Customer Service

  • Warren, MI (15 miles from Washington, MI)
  • 2 hours ago
  • Warren, MI (15 miles from Washington, MI)
  • 2 hours ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Customer Service Representative

  • Macomb, MI (7 miles from Washington, MI)
  • 13 hours ago
  • Macomb, MI (7 miles from Washington, MI)
  • 13 hours ago

...6 Corporate Drive, Macomb, Michigan 48044 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...

Customer Service - Self Storage Manager

  • Clarkston, MI (19 miles from Washington, MI)
  • 19 hours ago
  • Clarkston, MI (19 miles from Washington, MI)
  • 19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service/ Lot Attendant

  • Roseville, MI (16 miles from Washington, MI)
  • 1 day ago
  • Roseville, MI (16 miles from Washington, MI)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits

  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago
  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training

  • Warren, MI (15 miles from Washington, MI)
  • 2 days ago
  • Warren, MI (15 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Avis Customer Support Agent - Airport Lot Operations (Full-Time)

  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago
  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Lot Customer Service Representative Full Time

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Rep Full Time - Great Pay - Paid Training - Car Rental Discounts

  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago
  • Eastpointe, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative FT

  • Warren, MI (15 miles from Washington, MI)
  • 2 days ago
  • Warren, MI (15 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk

  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago
  • Hazel Park, MI (19 miles from Washington, MI)
  • 2 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Demographic Data for Washington, MI

Moving to Washington, MI? Find some basic demographic data about Washington, MI below.


Local
National
25,925
501
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Washington, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Washington, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Washington, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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