Customer Service Representative Jobs in Walled Lake, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Dearborn, MI (23 miles from Walled Lake, MI)
- 3 hours ago
- Dearborn, MI (23 miles from Walled Lake, MI)
- 3 hours ago
At Percepta, we bring first-class service across each market we support. As a Customer Care Representative/Guides in Dearborn, MI you’ll be a part of creating and delivering amazing customer...
Pharmacy Customer Service Associate
- Garden City, MI (17 miles from Walled Lake, MI)
- 3 hours ago
- Garden City, MI (17 miles from Walled Lake, MI)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Dearborn, MI (23 miles from Walled Lake, MI)
- 9 hours ago
- Dearborn, MI (23 miles from Walled Lake, MI)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Dearborn Heights, MI (21 miles from Walled Lake, MI)
- 12 hours ago
- Dearborn Heights, MI (21 miles from Walled Lake, MI)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (13 miles from Walled Lake, MI)
- 16 hours ago
- Birmingham, MI (13 miles from Walled Lake, MI)
- 16 hours ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Customer Service Representative - Finance
- Ferndale, MI (18 miles from Walled Lake, MI)
- 16 hours ago
- Ferndale, MI (18 miles from Walled Lake, MI)
- 16 hours ago
GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...
Customer Service - Self Storage Manager
- Waterford, MI (7 miles from Walled Lake, MI)
- 16 hours ago
- Waterford, MI (7 miles from Walled Lake, MI)
- 16 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
- Northville, MI (10 miles from Walled Lake, MI)
- 1 day ago
- Northville, MI (10 miles from Walled Lake, MI)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(01050) - 35173 E. Michigan Ave.
- Wayne, MI (20 miles from Walled Lake, MI)
- 1 day ago
- Wayne, MI (20 miles from Walled Lake, MI)
- 1 day ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service - Donor Support Technician
- Westland, MI (16 miles from Walled Lake, MI)
- 2 days ago
- Westland, MI (16 miles from Walled Lake, MI)
- 2 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(01025) -23960 Carlysle
- Dearborn, MI (23 miles from Walled Lake, MI)
- 2 days ago
- Dearborn, MI (23 miles from Walled Lake, MI)
- 2 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service Rep(01110) - 8017 N. Wayne Road
- Westland, MI (16 miles from Walled Lake, MI)
- 2 days ago
- Westland, MI (16 miles from Walled Lake, MI)
- 2 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (20 miles from Walled Lake, MI)
- 3 days ago
- Hazel Park, MI (20 miles from Walled Lake, MI)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (24 miles from Walled Lake, MI)
- 3 days ago
- Melvindale, MI (24 miles from Walled Lake, MI)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits
- Melvindale, MI (24 miles from Walled Lake, MI)
- 3 days ago
- Melvindale, MI (24 miles from Walled Lake, MI)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Demographic Data for Walled Lake, MI
Moving to Walled Lake, MI? Find some basic demographic data about Walled Lake, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Walled Lake, MI
Highest Education Level
Customer Service Representatives in Walled Lake, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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