Customer Service Representative Jobs in Vassar, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Medical Screener - Reception Technician (Customer Service)

  • Saginaw, MI (18 miles from Vassar, MI)
  • 9 hours ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 9 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate

  • Saginaw, MI (18 miles from Vassar, MI)
  • 10 hours ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01219) - 3520 W Vienna Rd

  • Clio, MI (15 miles from Vassar, MI)
  • 1 day ago
  • Clio, MI (15 miles from Vassar, MI)
  • 1 day ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Associate - Temporary

  • Saginaw, MI (18 miles from Vassar, MI)
  • 4 days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Donor Support Technician

  • Saginaw, MI (18 miles from Vassar, MI)
  • 5 days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 5 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Pharmacy Customer Service Associate

  • Davison, MI (22 miles from Vassar, MI)
  • 7 days ago
  • Davison, MI (22 miles from Vassar, MI)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

  • Saginaw, MI (18 miles from Vassar, MI)
  • 12 days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 12 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Retail Customer Service Cashier

  • Bridgeport, MI (14 miles from Vassar, MI)
  • 22 days ago
  • Bridgeport, MI (14 miles from Vassar, MI)
  • 22 days ago

Req ID: 459016 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Account Representative

  • Saginaw, MI (18 miles from Vassar, MI)
  • 29 days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 29 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representative

  • Davison, MI (22 miles from Vassar, MI)
  • 30+ days ago
  • Davison, MI (22 miles from Vassar, MI)
  • 30+ days ago

One of Insight Global's Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Lansing, MI....

Part-Time Customer Service Representative (Flexible Schedule, On Site)

  • Saginaw, MI (18 miles from Vassar, MI)
  • 30+ days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 30+ days ago

Service Representative (CSR) at Morley in Saginaw, Michigan, you'll: Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans Help register members...

Retail Customer Service Associate

  • Saginaw, MI (18 miles from Vassar, MI)
  • 45+ days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Technician

  • Bridgeport, MI (14 miles from Vassar, MI)
  • 45+ days ago
  • Bridgeport, MI (14 miles from Vassar, MI)
  • 45+ days ago

Customer Service Technician Amigo Mobility International, Inc. has been an expert in mobility since 1968. Our family-owned business has grown to include four product lines Healthcare,...

CLUB Customer Service Outfitter

  • Saginaw, MI (18 miles from Vassar, MI)
  • 60+ days ago
  • Saginaw, MI (18 miles from Vassar, MI)
  • 60+ days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Associate with Deli Part Time

  • Silverwood, MI (15 miles from Vassar, MI)
  • 90+ days ago
  • Silverwood, MI (15 miles from Vassar, MI)
  • 90+ days ago

Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? We're the heart of retail C-Store operations in...

Demographic Data for Vassar, MI

Moving to Vassar, MI? Find some basic demographic data about Vassar, MI below.


Local
National
9,648
125
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Vassar, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vassar, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vassar, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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