Customer Service Representative Jobs in Traverse City, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Rent A Center
- Traverse City, MI
- 20 hours ago
- Traverse City, MI
- 20 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonWe are looking for customer service teammates to help with sales and customer satisfaction at our bustling specialty market. We offer full time, year round work with competitive pay. Health...
In PersonRepresentative - Customer Service (Order Clerk) 1st shift 8:30 am to 5:00 pm
- EssilorLuxottica Group
- Traverse City, MI
- 3 days ago
- Traverse City, MI
- 3 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
In PersonRepresentative - Customer Service (Order Clerk) 1st shift 8:30 am to 5:00 pm
- FGXI Corporate
- Traverse City, MI (11 miles from Traverse City, MI)
- 5 days ago
- Traverse City, MI (11 miles from Traverse City, MI)
- 5 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
In PersonCustomer Service Greeter - Traverse City Airport
- National Car Alamo
- Traverse City, MI
- 5 days ago
- Traverse City, MI
- 5 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonThe Customer Service Representatives will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
In PersonSeasonal Customer Experience Representative - Traverse City Airport
- National Car Alamo
- Traverse City, MI
- 20 days ago
- Traverse City, MI
- 20 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person TemporaryJob Description As a Customer Service Representative at LGC, you will act as the face of our company and deliver exceptional support to clients....
In PersonCustomer Service Representative
- LGC Group
- Traverse City, MI (11 miles from Traverse City, MI)
- 23 days ago
- Traverse City, MI (11 miles from Traverse City, MI)
- 23 days ago
Job Description As a Customer Service Representative at LGC, you will act as the face of our company and deliver exceptional support to clients....
In PersonDal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM!...
In PersonShowroom Customer Service Rep II - Ssc
- Mohawk Industries Inc.
- Traverse City, MI (11 miles from Traverse City, MI)
- 28 days ago
- Traverse City, MI (11 miles from Traverse City, MI)
- 28 days ago
Dal-Tile is currently seeking an exceptional Showroom Customer Service Representative II to join our TEAM!...
In Person- Mohawk Industries Inc.
- Traverse City, MI (11 miles from Traverse City, MI)
- 29 days ago
- Traverse City, MI (11 miles from Traverse City, MI)
- 29 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM!...
In Person- Meijer
- Kewadin, MI (24 miles from Traverse City, MI)
- 30+ days ago
- Kewadin, MI (24 miles from Traverse City, MI)
- 30+ days ago
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
In PersonPart Time Airport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Traverse City, MI
- 45+ days ago
- Traverse City, MI
- 45+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at TVC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
In Person Part TimeCustomer Service Representative
- U-Haul
- Traverse City, MI
- 60+ days ago
- Traverse City, MI
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDemographic Data for Traverse City, MI
Moving to Traverse City, MI? Find some basic demographic data about Traverse City, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Traverse City, MI
Highest Education Level
Customer Service Representatives in Traverse City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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