Customer Service Representative Jobs in Traverse City, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This is an on-site position, not eligible for remote work. TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills,...
Customer Service Associate Part Time Overnight
- Interlochen, MI (11 miles from Traverse City, MI)
- 1 day ago
- Interlochen, MI (11 miles from Traverse City, MI)
- 1 day ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
- Benzonia, MI (21 miles from Traverse City, MI)
- 2 days ago
- Benzonia, MI (21 miles from Traverse City, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Honor, MI (17 miles from Traverse City, MI)
- 2 days ago
- Honor, MI (17 miles from Traverse City, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate with Deli Part Time
- Rapid City, MI (22 miles from Traverse City, MI)
- 6 days ago
- Rapid City, MI (22 miles from Traverse City, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Branch Customer Service Rep - Traverse City, MI
- Traverse City, MI
- 16 days ago
- Traverse City, MI
- 16 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Store Customer Service Specialist- Full time
- Traverse City, MI
- 30+ days ago
- Traverse City, MI
- 30+ days ago
The individual selected for this role will be expected to work at Store #1320, located at: 1204 S Garfield Rd, Traverse City MI, 49686. This position is essential to the success of our retail...
Store Customer Service Specialist-Part time
- Traverse City, MI
- 30+ days ago
- Traverse City, MI
- 30+ days ago
The individual selected for this role will be expected to work at Store #1320, located at: 1204 S Garfield, Traverse City MI, 49686. This position is essential to the success of our retail stores....
VCA Cherry Bend Animal Hospital is seeking a Client Service Representative (Veterinary Receptionist) to join our team! Schedule: Full-time, 4x10-hour shifts. About VCA Cherry Bend Animal Hospital:...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Traverse City, MI
- 30+ days ago
- Traverse City, MI
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate with Deli Full Time
- Traverse City, MI
- 30+ days ago
- Traverse City, MI
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Demographic Data for Traverse City, MI
Moving to Traverse City, MI? Find some basic demographic data about Traverse City, MI below.
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Salary for Customer Service Representative Jobs in Traverse City, MI
Highest Education Level
Customer Service Representatives in Traverse City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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