Customer Service Representative Jobs in Sparta, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs
HermanMiller

Customer Experience Representative

  • HermanMiller
  • Zeeland, MI (24 miles from Sparta, MI)
  • 16 hours ago
  • HermanMiller
  • Zeeland, MI (24 miles from Sparta, MI)
  • 16 hours ago

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...

Customer Service Representative

  • Comstock Park, MI (5 miles from Sparta, MI)
  • 23 hours ago
  • Comstock Park, MI (5 miles from Sparta, MI)
  • 23 hours ago

Service Representative....

Eyewear Customer Service/Sales Advisor

  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 2 days ago
  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 2 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Part Time Client Service Associate

  • Howard City, MI (19 miles from Sparta, MI)
  • 2 days ago
  • Howard City, MI (19 miles from Sparta, MI)
  • 2 days ago

Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...

Pharmacy Customer Service Associate

  • Wyoming, MI (19 miles from Sparta, MI)
  • 3 days ago
  • Wyoming, MI (19 miles from Sparta, MI)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 3 days ago
  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 3 days ago

Customer Service Representative Management Business Solutions, Inc....

Customer Service Specialist

  • Kentwood, MI (20 miles from Sparta, MI)
  • 4 days ago
  • Kentwood, MI (20 miles from Sparta, MI)
  • 4 days ago

The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...

Registered Client Service Associate

  • Ada, MI (17 miles from Sparta, MI)
  • 4 days ago
  • Ada, MI (17 miles from Sparta, MI)
  • 4 days ago

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...

Customer Service Associate Part Time 3rd Shift

  • Comstock Park, MI (5 miles from Sparta, MI)
  • 4 days ago
  • Comstock Park, MI (5 miles from Sparta, MI)
  • 4 days ago

Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...

Customer Service Associate

  • Fremont, MI (23 miles from Sparta, MI)
  • 5 days ago
  • Fremont, MI (23 miles from Sparta, MI)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative- Walker, MI

  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 7 days ago
  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 7 days ago

Essential Functions : Communicates product knowledge, pricing and operational procedures to customer. Process orders via fax, phone, email and /or those placed by sales department. ability to...

Technical Support Customer Service Representative

  • Lowell, MI (20 miles from Sparta, MI)
  • 9 days ago
  • Lowell, MI (20 miles from Sparta, MI)
  • 9 days ago

Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, 2 days remote) Contract Duration: Through December...

Customer Service Engineer - Night Shift Technical Support

  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 10 days ago
  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 10 days ago

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...

Customer Service Representative

  • Greenville, MI (21 miles from Sparta, MI)
  • 12 days ago
  • Greenville, MI (21 miles from Sparta, MI)
  • 12 days ago

We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....

Customer Service Rep(01261) - 1335 Lake Dr SE

  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 12 days ago
  • Grand Rapids, MI (13 miles from Sparta, MI)
  • 12 days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Demographic Data for Sparta, MI

Moving to Sparta, MI? Find some basic demographic data about Sparta, MI below.


Local
National
13,734
263
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sparta, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sparta, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sparta, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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