Customer Service Representative Jobs in Sparta, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Grand Rapids, MI (20 miles from Sparta, MI)
- 15 hours ago
- Grand Rapids, MI (20 miles from Sparta, MI)
- 15 hours ago
Customer Service Representative Needed!...
Customer Service Representative
- Wyoming, MI (19 miles from Sparta, MI)
- 15 hours ago
- Wyoming, MI (19 miles from Sparta, MI)
- 15 hours ago
Customer Service Representative Needed!...
Customer Service Representative
- Grand Rapids, MI (13 miles from Sparta, MI)
- 15 hours ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 15 hours ago
Customer Service Representative Needed!...
Customer Service Representative
- Jenison, MI (18 miles from Sparta, MI)
- 15 hours ago
- Jenison, MI (18 miles from Sparta, MI)
- 15 hours ago
Customer Service Representative Needed!...
Customer Service Rep I -KLASC (Grand Rapids) C-S-R
- Grand Rapids, MI (13 miles from Sparta, MI)
- 1 day ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 1 day ago
Customer Service Rep I Full-time Shift: 8:00 am to 8:00 pm (Shift bidding process based on seniority) Grand Rapids, MI Assessment required- Customer Service Rep Blue Cross Blue Shield of Michigan...
Customer Service Associate with Deli Part Time 3rd shift
- Greenville, MI (21 miles from Sparta, MI)
- 1 day ago
- Greenville, MI (21 miles from Sparta, MI)
- 1 day ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Store Customer Service Specialist
- Comstock Park, MI (5 miles from Sparta, MI)
- 1 day ago
- Comstock Park, MI (5 miles from Sparta, MI)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #1760, located at: 3850 Alpine Ave NW Comstock Park MI, 49321. This position is essential...
Customer Service Representative
- Greenville, MI (21 miles from Sparta, MI)
- 2 days ago
- Greenville, MI (21 miles from Sparta, MI)
- 2 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
- Grand Haven, MI (23 miles from Sparta, MI)
- 2 days ago
- Grand Haven, MI (23 miles from Sparta, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Belding, MI (24 miles from Sparta, MI)
- 2 days ago
- Belding, MI (24 miles from Sparta, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Kent City, MI (5 miles from Sparta, MI)
- 2 days ago
- Kent City, MI (5 miles from Sparta, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Howard City, MI (19 miles from Sparta, MI)
- 2 days ago
- Howard City, MI (19 miles from Sparta, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sand Lake, MI (13 miles from Sparta, MI)
- 2 days ago
- Sand Lake, MI (13 miles from Sparta, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Coopersville, MI (14 miles from Sparta, MI)
- 2 days ago
- Coopersville, MI (14 miles from Sparta, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Walker, MI (7 miles from Sparta, MI)
- 4 days ago
- Walker, MI (7 miles from Sparta, MI)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Sparta, MI
Moving to Sparta, MI? Find some basic demographic data about Sparta, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sparta, MI
Highest Education Level
Customer Service Representatives in Sparta, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »