Customer Service Representative Jobs in Sparta, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grandville, MI (19 miles from Sparta, MI)
- 21 hours ago
- Grandville, MI (19 miles from Sparta, MI)
- 21 hours ago
Nice twice Resale Shoppe is looking for a part-time (10 hours per week) Cashier/Customer Service Clerk. The hours need are Wednesdays from 3pm - 7:30pm and every Saturday from 10am - 3:30pm. In...
Ticket/Gate Agent (Customer Service Agent) - GRR
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
Ticket/Gate Agent (Customer Service Agent) - GRR 4.2 4.2 out of 5 stars Grand Rapids, MI UNITED STATES, MICHIGAN, GRAND RAPIDS AIRPORT CUSTOMER SERVICE 17-APR-2025 REF #: 28317 LINKEDIN TAG:...
Ramp Agent (Customer Service Agent) - GRR
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal...
- Rockford, MI (10 miles from Sparta, MI)
- 2 days ago
- Rockford, MI (10 miles from Sparta, MI)
- 2 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Customer Service - Self Storage Manager
- Wyoming, MI (19 miles from Sparta, MI)
- 2 days ago
- Wyoming, MI (19 miles from Sparta, MI)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Manufacturing Customer Service Representative
- Grand Rapids, MI (13 miles from Sparta, MI)
- 3 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 3 days ago
Customer Service Representative Summary: Under the direction of the Customer Service Manager, the Customer Service Representative is engaged in handling orders, telephone and other inquiries from customers...
Pharmacy Customer Service Associate
- Grand Haven, MI (23 miles from Sparta, MI)
- 4 days ago
- Grand Haven, MI (23 miles from Sparta, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Grandville, MI (19 miles from Sparta, MI)
- 5 days ago
- Grandville, MI (19 miles from Sparta, MI)
- 5 days ago
Overview Where Better Careers Begin! Massage Envy Grandville: 4530 Ivanrest Avenue Grandville, MI 49418 Do you have a passion for helping others? At the Massage Envy Grandville franchise, we...
- Greenville, MI (21 miles from Sparta, MI)
- 5 days ago
- Greenville, MI (21 miles from Sparta, MI)
- 5 days ago
Customer Service Technician Middleby Refrigeration Marvel Refrigeration Greenville, MI Description CUSTOMER SERVICE TECHNICIAN -Open PositionMonday-Friday 8 am-5 pm FLSA CLASS: Hourly Non-Exempt...
Customer Service Specialist, Full-Time - Grand Rapids, MI
- Grand Rapids, MI (13 miles from Sparta, MI)
- 5 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 5 days ago
VIVO Infusion LLC Infusion Customer Service SpecialistGrand Rapids MI Vivo Infusion Customer Service SpecialistAdmin AssistantWe are seeking a motivated and detail oriented Customer Service...
Customer Service Representative
- Grand Rapids, MI (13 miles from Sparta, MI)
- 5 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 5 days ago
Customer Service Representative Summary: Under the direction of the Customer Service Manager, the Customer Service Representative is engaged in handling orders, telephone and other inquiries from customers...
- Grand Rapids, MI (13 miles from Sparta, MI)
- 6 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 6 days ago
A Day in the Life: Customer Service Representatives in this role answer phone calls about the Passport Application process....
- Grand Rapids, MI (13 miles from Sparta, MI)
- 7 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Wyoming, MI (19 miles from Sparta, MI)
- 9 days ago
- Wyoming, MI (19 miles from Sparta, MI)
- 9 days ago
Service Representatives are self-motivated and driven by a desire to exceed expectations....
Customer Service Associate - Temporary
- Wyoming, MI (19 miles from Sparta, MI)
- 10 days ago
- Wyoming, MI (19 miles from Sparta, MI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Sparta, MI
Moving to Sparta, MI? Find some basic demographic data about Sparta, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sparta, MI
Highest Education Level
Customer Service Representatives in Sparta, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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