Customer Service Representative Jobs in Sparta, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (24 miles from Sparta, MI)
- 1 day ago
- HermanMiller
- Zeeland, MI (24 miles from Sparta, MI)
- 1 day ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (13 miles from Sparta, MI)
- 1 hour ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 1 hour ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (19 miles from Sparta, MI)
- 2 hours ago
- Grandville, MI (19 miles from Sparta, MI)
- 2 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Kentwood, MI (20 miles from Sparta, MI)
- 10 hours ago
- Kentwood, MI (20 miles from Sparta, MI)
- 10 hours ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Comstock Park, MI (5 miles from Sparta, MI)
- 1 day ago
- Comstock Park, MI (5 miles from Sparta, MI)
- 1 day ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Part Time Client Service Associate
- Howard City, MI (19 miles from Sparta, MI)
- 2 days ago
- Howard City, MI (19 miles from Sparta, MI)
- 2 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Pharmacy Customer Service Associate
- Wyoming, MI (19 miles from Sparta, MI)
- 4 days ago
- Wyoming, MI (19 miles from Sparta, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (13 miles from Sparta, MI)
- 4 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 4 days ago
Customer Service Representative Management Business Solutions, Inc....
- Kentwood, MI (20 miles from Sparta, MI)
- 4 days ago
- Kentwood, MI (20 miles from Sparta, MI)
- 4 days ago
The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...
Registered Client Service Associate
- Ada, MI (17 miles from Sparta, MI)
- 5 days ago
- Ada, MI (17 miles from Sparta, MI)
- 5 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (5 miles from Sparta, MI)
- 5 days ago
- Comstock Park, MI (5 miles from Sparta, MI)
- 5 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
- Fremont, MI (23 miles from Sparta, MI)
- 5 days ago
- Fremont, MI (23 miles from Sparta, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative- Walker, MI
- Grand Rapids, MI (13 miles from Sparta, MI)
- 8 days ago
- Grand Rapids, MI (13 miles from Sparta, MI)
- 8 days ago
Essential Functions : Communicates product knowledge, pricing and operational procedures to customer. Process orders via fax, phone, email and /or those placed by sales department. ability to...
Technical Support Customer Service Representative
- Lowell, MI (20 miles from Sparta, MI)
- 10 days ago
- Lowell, MI (20 miles from Sparta, MI)
- 10 days ago
Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, 2 days remote) Contract Duration: Through December...
Demographic Data for Sparta, MI
Moving to Sparta, MI? Find some basic demographic data about Sparta, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sparta, MI
Highest Education Level
Customer Service Representatives in Sparta, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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