Customer Service Representative Jobs in South Haven, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Grand Junction, MI (7 miles from South Haven, MI)
- 2 days ago
- Grand Junction, MI (7 miles from South Haven, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Kendall Electric
- Benton Harbor, MI (20 miles from South Haven, MI)
- 8 days ago
- Benton Harbor, MI (20 miles from South Haven, MI)
- 8 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Customer Service Representative
- Allegan, MI (19 miles from South Haven, MI)
- 10 days ago
- Allegan, MI (19 miles from South Haven, MI)
- 10 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Customer Service Associate Part Time
- Watervliet, MI (16 miles from South Haven, MI)
- 11 days ago
- Watervliet, MI (16 miles from South Haven, MI)
- 11 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Account Representative
- Benton Harbor, MI (20 miles from South Haven, MI)
- 24 days ago
- Benton Harbor, MI (20 miles from South Haven, MI)
- 24 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate Part Time Overnight
- Benton Harbor, MI (20 miles from South Haven, MI)
- 60+ days ago
- Benton Harbor, MI (20 miles from South Haven, MI)
- 60+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) OVERNIGHT POSITION STARTING AT 10:00PM PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the...
Acquisition Customer Service Associate Part Time
- South Haven, MI
- 90+ days ago
- South Haven, MI
- 90+ days ago
Overview ACQUISITION - CUSOTMER SERVICE ASSOCIATE PART TIME (CASHIER) PART-TIME HOURS + DENTAL AND VISION COVERAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...
Acquisition Customer Service Associate Full Time
- South Haven, MI
- 90+ days ago
- South Haven, MI
- 90+ days ago
Overview ACQUISITION CUSTOMER SERVICE ASSOCAITE (CASHIER) FULL TIME HOURS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were family-owned...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Benton Harbor, MI (20 miles from South Haven, MI)
- 90+ days ago
- Benton Harbor, MI (20 miles from South Haven, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for South Haven, MI
Moving to South Haven, MI? Find some basic demographic data about South Haven, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in South Haven, MI
Highest Education Level
Customer Service Representatives in South Haven, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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