Customer Service Representative Jobs in Sodus, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- South Bend, IN (24 miles from Sodus, MI)
- 6 hours ago
- South Bend, IN (24 miles from Sodus, MI)
- 6 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Airport Agent - Ramp and Customer Service
- South Bend, IN (24 miles from Sodus, MI)
- 1 day ago
- South Bend, IN (24 miles from Sodus, MI)
- 1 day ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at SBN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Customer Service Rep(01144) - 5930 Cleveland Ave.
- Stevensville, MI (7 miles from Sodus, MI)
- 1 day ago
- Stevensville, MI (7 miles from Sodus, MI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- South Bend, IN (24 miles from Sodus, MI)
- 1 day ago
- South Bend, IN (24 miles from Sodus, MI)
- 1 day ago
... Gagnon, South Bend, Indiana 46628 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play in...
Customer Service Associate Part Time
- Saint Joseph, MI (4 miles from Sodus, MI)
- 2 days ago
- Saint Joseph, MI (4 miles from Sodus, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Rep(02584) 51160 Bittersweet
- Granger, IN (23 miles from Sodus, MI)
- 2 days ago
- Granger, IN (23 miles from Sodus, MI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01248) - 2080 Niles Rd. #100
- Saint Joseph, MI (4 miles from Sodus, MI)
- 2 days ago
- Saint Joseph, MI (4 miles from Sodus, MI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Temporary
- South Bend, IN (24 miles from Sodus, MI)
- 5 days ago
- South Bend, IN (24 miles from Sodus, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Granger, IN (23 miles from Sodus, MI)
- 5 days ago
- Granger, IN (23 miles from Sodus, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Kendall Electric
- Benton Harbor, MI (7 miles from Sodus, MI)
- 5 days ago
- Benton Harbor, MI (7 miles from Sodus, MI)
- 5 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Customer Service Representative
- Niles, MI (13 miles from Sodus, MI)
- 5 days ago
- Niles, MI (13 miles from Sodus, MI)
- 5 days ago
About Us: For nearly 70 years, Toefco Engineering LLC continues to stand behind our coating solutions. During that time we have engineered spray coating solutions for nearly any component you can...
- Saint Joseph, MI (4 miles from Sodus, MI)
- 8 days ago
- Saint Joseph, MI (4 miles from Sodus, MI)
- 8 days ago
Job Summary Inbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving...
- South Bend, IN (24 miles from Sodus, MI)
- 18 days ago
- South Bend, IN (24 miles from Sodus, MI)
- 18 days ago
Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...
Representative, Client Services
- South Bend, IN (24 miles from Sodus, MI)
- 18 days ago
- South Bend, IN (24 miles from Sodus, MI)
- 18 days ago
Type: Full-Time Pay Rate: $XX.00 per hour Shift: Monday to Friday; 7:00 AM to 3:30 PM CST Location: Perks Archway Offers: Health, dental, vision benefits Life, AD&D, short and long term disability...
Teller (Client Services Representative), Western Banking Center, South Bend, IN
- South Bend, IN (24 miles from Sodus, MI)
- 20 days ago
- South Bend, IN (24 miles from Sodus, MI)
- 20 days ago
Post Teller (Client Services Representative), Western Banking Center, South Bend, IN Job Category: Retail Requisition Number: TELLE003724 Posting Details Posted: June 12, 2025 Full-Time On-site...
Demographic Data for Sodus, MI
Moving to Sodus, MI? Find some basic demographic data about Sodus, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sodus, MI
Highest Education Level
Customer Service Representatives in Sodus, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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