Customer Service Representative Jobs in Sheridan, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Edmore, MI (14 miles from Sheridan, MI)
- 8 hours ago
- Edmore, MI (14 miles from Sheridan, MI)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Technical Support Customer Service Representative
- Lowell, MI (23 miles from Sheridan, MI)
- 11 days ago
- Lowell, MI (23 miles from Sheridan, MI)
- 11 days ago
Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, 2 days remote) Contract Duration: Through December...
Customer Service Representative
- Greenville, MI (10 miles from Sheridan, MI)
- 13 days ago
- Greenville, MI (10 miles from Sheridan, MI)
- 13 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
Customer Service Associate Part Time
- Carson City, MI (10 miles from Sheridan, MI)
- 16 days ago
- Carson City, MI (10 miles from Sheridan, MI)
- 16 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service / Auto Technician
- Alma, MI (23 miles from Sheridan, MI)
- 26 days ago
- Alma, MI (23 miles from Sheridan, MI)
- 26 days ago
Mid Michigan Auto Services "Quaker State of Alma" is looking for a full-time Auto Technician to join our team.We offer Competitive pay - negotiable based on experience. **Job Summary:**Interact...
Customer Service Rep(01255) - 120 S Dexter St
- Ionia, MI (15 miles from Sheridan, MI)
- 26 days ago
- Ionia, MI (15 miles from Sheridan, MI)
- 26 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Associate with Deli Part Time
- Fowler, MI (20 miles from Sheridan, MI)
- 30+ days ago
- Fowler, MI (20 miles from Sheridan, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Belding, MI (13 miles from Sheridan, MI)
- 30+ days ago
- Belding, MI (13 miles from Sheridan, MI)
- 30+ days ago
Throughout nearly 60 years, our innovation and proven quality have enabled us to lead the electrical products industry in designing, engineering and manufacturing world-class fiberglass,...
Customer Service Rep(01052) - 1720 W Washington St
- Greenville, MI (10 miles from Sheridan, MI)
- 30+ days ago
- Greenville, MI (10 miles from Sheridan, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01236) - 1380 Wright Ave
- Alma, MI (23 miles from Sheridan, MI)
- 30+ days ago
- Alma, MI (23 miles from Sheridan, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Demographic Data for Sheridan, MI
Moving to Sheridan, MI? Find some basic demographic data about Sheridan, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sheridan, MI
Highest Education Level
Customer Service Representatives in Sheridan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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