Customer Service Representative Jobs in Shepherd, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(01238) - 2804 Rodd St.
- Midland, MI (17 miles from Shepherd, MI)
- 1 day ago
- Midland, MI (17 miles from Shepherd, MI)
- 1 day ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Associate Part Time
- Rosebush, MI (10 miles from Shepherd, MI)
- 2 days ago
- Rosebush, MI (10 miles from Shepherd, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate with Deli Part Time
- Farwell, MI (19 miles from Shepherd, MI)
- 3 days ago
- Farwell, MI (19 miles from Shepherd, MI)
- 3 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Account Representative
- Midland, MI (17 miles from Shepherd, MI)
- 12 days ago
- Midland, MI (17 miles from Shepherd, MI)
- 12 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service / Auto Technician
- Alma, MI (12 miles from Shepherd, MI)
- 24 days ago
- Alma, MI (12 miles from Shepherd, MI)
- 24 days ago
Mid Michigan Auto Services "Quaker State of Alma" is looking for a full-time Auto Technician to join our team.We offer Competitive pay - negotiable based on experience. **Job Summary:**Interact...
Customer Service Representative
- Clare, MI (20 miles from Shepherd, MI)
- 24 days ago
- Clare, MI (20 miles from Shepherd, MI)
- 24 days ago
Join Mercantile Bank as a Full-Time Customer Service Representative and immerse yourself in a dynamic environment where customer-centricity reigns supreme....
Customer Service Associate Part Time Overnight
- Weidman, MI (15 miles from Shepherd, MI)
- 27 days ago
- Weidman, MI (15 miles from Shepherd, MI)
- 27 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Associate Part Time 3rd Shift
- Weidman, MI (15 miles from Shepherd, MI)
- 27 days ago
- Weidman, MI (15 miles from Shepherd, MI)
- 27 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Rep(01236) - 1380 Wright Ave
- Alma, MI (12 miles from Shepherd, MI)
- 30+ days ago
- Alma, MI (12 miles from Shepherd, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01240) - 706 S Mission St
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 30+ days ago
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Retail Customer Service Associate
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 45+ days ago
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Associate Full Time
- Rosebush, MI (10 miles from Shepherd, MI)
- 60+ days ago
- Rosebush, MI (10 miles from Shepherd, MI)
- 60+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 90+ days ago
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Arona - sales, customer service, management, retentions, driver
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 90+ days ago
- Mount Pleasant, MI (4 miles from Shepherd, MI)
- 90+ days ago
Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...
Demographic Data for Shepherd, MI
Moving to Shepherd, MI? Find some basic demographic data about Shepherd, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shepherd, MI
Highest Education Level
Customer Service Representatives in Shepherd, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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