Customer Service Representative Jobs in Sears, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Service Associate Part Time - Rosebush

  • Rosebush, MI (22 miles from Sears, MI)
  • 11 hours ago
  • Rosebush, MI (22 miles from Sears, MI)
  • 11 hours ago

## Overview ![ezmart]( **CUSTOMER SERVICE ASSOCIATE (CASHIER)** PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...

Customer Service Associate Full Time - Rosebush

  • Rosebush, MI (22 miles from Sears, MI)
  • 8 days ago
  • Rosebush, MI (22 miles from Sears, MI)
  • 8 days ago

## Overview ![ezmart]( **CUSTOMER SERVICE ASSOCIATE (CASHIER) ** FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...

Customer Service Representative

  • Clare, MI (21 miles from Sears, MI)
  • 11 days ago
  • Clare, MI (21 miles from Sears, MI)
  • 11 days ago

Join Mercantile Bank as a Full-Time Customer Service Representative and immerse yourself in a dynamic environment where customer-centricity reigns supreme....

Customer Service Associate Part Time Overnight

  • Weidman, MI (16 miles from Sears, MI)
  • 15 days ago
  • Weidman, MI (16 miles from Sears, MI)
  • 15 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...

Customer Service Associate Part Time 3rd Shift

  • Weidman, MI (16 miles from Sears, MI)
  • 15 days ago
  • Weidman, MI (16 miles from Sears, MI)
  • 15 days ago

Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...

Customer Service Associate

  • Big Rapids, MI (21 miles from Sears, MI)
  • 21 days ago
  • Big Rapids, MI (21 miles from Sears, MI)
  • 21 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate Part Time

  • Stanwood, MI (23 miles from Sears, MI)
  • 29 days ago
  • Stanwood, MI (23 miles from Sears, MI)
  • 29 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Pharmacy Customer Service Associate

  • Lake, MI (7 miles from Sears, MI)
  • 30+ days ago
  • Lake, MI (7 miles from Sears, MI)
  • 30+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate Full Time Overnight

  • Harrison, MI (18 miles from Sears, MI)
  • 45+ days ago
  • Harrison, MI (18 miles from Sears, MI)
  • 45+ days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) SHIFT WILL BE OVERNIGHT FULL TIME HOURS + COMPETITIVE BENEFIT PACKAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...

CAPS Customer Service Representative (Student Position)

  • Big Rapids, MI (21 miles from Sears, MI)
  • 60+ days ago
  • Big Rapids, MI (21 miles from Sears, MI)
  • 60+ days ago

CAPS Customer Service Representative (Student Position) Location: Big Rapids, MI Department: CAPS Advertised Salary: $12.48- $13.24 Summary of Position: In this position, you will be answering phone...

Customer Service Associate Full Time

  • Rosebush, MI (22 miles from Sears, MI)
  • 60+ days ago
  • Rosebush, MI (22 miles from Sears, MI)
  • 60+ days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Crew Member (Pizza Maker & Customer Service) #1191

  • Big Rapids, MI (21 miles from Sears, MI)
  • 60+ days ago
  • Big Rapids, MI (21 miles from Sears, MI)
  • 60+ days ago

Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already...

Customer Service Representative

  • Reed City, MI (17 miles from Sears, MI)
  • 90+ days ago
  • Reed City, MI (17 miles from Sears, MI)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate with Deli Part Time

  • Sears, MI
  • 90+ days ago
  • Sears, MI
  • 90+ days ago

Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Demographic Data for Sears, MI

Moving to Sears, MI? Find some basic demographic data about Sears, MI below.


Local
National
1,458
8
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sears, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sears, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sears, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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