Customer Service Representative Jobs in Riverside, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Grand Junction, MI (22 miles from Riverside, MI)
- 8 hours ago
- Grand Junction, MI (22 miles from Riverside, MI)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01144) - 5930 Cleveland Ave.
- Stevensville, MI (13 miles from Riverside, MI)
- 1 day ago
- Stevensville, MI (13 miles from Riverside, MI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate Part Time
- Saint Joseph, MI (9 miles from Riverside, MI)
- 2 days ago
- Saint Joseph, MI (9 miles from Riverside, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Rep(01248) - 2080 Niles Rd. #100
- Saint Joseph, MI (9 miles from Riverside, MI)
- 2 days ago
- Saint Joseph, MI (9 miles from Riverside, MI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Kendall Electric
- Benton Harbor, MI (4 miles from Riverside, MI)
- 5 days ago
- Benton Harbor, MI (4 miles from Riverside, MI)
- 5 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Customer Service Representative
- Niles, MI (24 miles from Riverside, MI)
- 5 days ago
- Niles, MI (24 miles from Riverside, MI)
- 5 days ago
About Us: For nearly 70 years, Toefco Engineering LLC continues to stand behind our coating solutions. During that time we have engineered spray coating solutions for nearly any component you can...
- Saint Joseph, MI (9 miles from Riverside, MI)
- 8 days ago
- Saint Joseph, MI (9 miles from Riverside, MI)
- 8 days ago
Job Summary Inbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving...
Eyewear Customer Service/Sales Advisor
- Niles, MI (24 miles from Riverside, MI)
- 21 days ago
- Niles, MI (24 miles from Riverside, MI)
- 21 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Account Representative
- Benton Harbor, MI (4 miles from Riverside, MI)
- 22 days ago
- Benton Harbor, MI (4 miles from Riverside, MI)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Baroda, MI (16 miles from Riverside, MI)
- 27 days ago
- Baroda, MI (16 miles from Riverside, MI)
- 27 days ago
Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test...
Bilingual Customer Account Representative
- South Haven, MI (18 miles from Riverside, MI)
- 45+ days ago
- South Haven, MI (18 miles from Riverside, MI)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate Part Time Overnight
- Benton Harbor, MI (4 miles from Riverside, MI)
- 45+ days ago
- Benton Harbor, MI (4 miles from Riverside, MI)
- 45+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) OVERNIGHT POSITION STARTING AT 10:00PM PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the...
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (12 miles from Riverside, MI)
- 60+ days ago
- Eau Claire, MI (12 miles from Riverside, MI)
- 60+ days ago
Overview ACQUISITION - CUSOTMER SERVICE ASSOCIATE PART TIME (CASHIER) PART-TIME HOURS + DENTAL AND VISION COVERAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...
Acquisition Customer Service Associate Full Time
- South Haven, MI (18 miles from Riverside, MI)
- 90+ days ago
- South Haven, MI (18 miles from Riverside, MI)
- 90+ days ago
Overview ACQUISITION CUSTOMER SERVICE ASSOCAITE (CASHIER) FULL TIME HOURS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were family-owned...
Customer Service Representative
- Niles, MI (24 miles from Riverside, MI)
- 90+ days ago
- Niles, MI (24 miles from Riverside, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Riverside, MI
Moving to Riverside, MI? Find some basic demographic data about Riverside, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverside, MI
Highest Education Level
Customer Service Representatives in Riverside, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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