Customer Service Representative Jobs in Pinconning, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Customer Service Representative

  • Midland, MI (24 miles from Pinconning, MI)
  • 2 days ago
  • Midland, MI (24 miles from Pinconning, MI)
  • 2 days ago

Customer Service Representative Midland, Michigan - Posted on July 1, 2025 Published By Jessica Trahey Trillium Staffing is hiring a Property and Property and Casualty Guest Agent for direct hire in...

Customer Service Representative

  • Standish, MI (10 miles from Pinconning, MI)
  • 4 days ago
  • Standish, MI (10 miles from Pinconning, MI)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01196) - 4041 Euclid Avenue

  • Bay City, MI (16 miles from Pinconning, MI)
  • 6 days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 6 days ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Rep(01238) - 2804 Rodd St.

  • Midland, MI (24 miles from Pinconning, MI)
  • 7 days ago
  • Midland, MI (24 miles from Pinconning, MI)
  • 7 days ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Associate

  • Bay City, MI (16 miles from Pinconning, MI)
  • 8 days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Toll Customer Service Agent

  • Bay City, MI (16 miles from Pinconning, MI)
  • 12 days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 12 days ago

We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....

Customer Account Representative

  • Midland, MI (24 miles from Pinconning, MI)
  • 18 days ago
  • Midland, MI (24 miles from Pinconning, MI)
  • 18 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Specialist

  • Bay City, MI (16 miles from Pinconning, MI)
  • 24 days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 24 days ago

Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...

Customer Service Representative (Toll)

  • Bay City, MI (16 miles from Pinconning, MI)
  • 45+ days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 45+ days ago

We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....

Customer Service Representative - Manufacturing, Life Sciences; 1st Shift

  • Beaverton, MI (21 miles from Pinconning, MI)
  • 45+ days ago
  • Beaverton, MI (21 miles from Pinconning, MI)
  • 45+ days ago

Customer Service Representative - Manufacturing, Life Sciences; 1st Shift WHY DO WE NEED YOU?...

Customer Service Rep(01245) - 521 Washington

  • Bay City, MI (16 miles from Pinconning, MI)
  • 60+ days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 60+ days ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service/Sales

  • Bay City, MI (16 miles from Pinconning, MI)
  • 90+ days ago
  • Bay City, MI (16 miles from Pinconning, MI)
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Arona - sales, customer service, management, retentions, driver

  • Midland, MI (24 miles from Pinconning, MI)
  • 90+ days ago
  • Midland, MI (24 miles from Pinconning, MI)
  • 90+ days ago

Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...

Demographic Data for Pinconning, MI

Moving to Pinconning, MI? Find some basic demographic data about Pinconning, MI below.


Local
National
6,807
116
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Pinconning, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pinconning, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pinconning, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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