Customer Service Representative Jobs in Pinckney, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Howell, MI (8 miles from Pinckney, MI)
- 11 hours ago
- Howell, MI (8 miles from Pinckney, MI)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkClient Services Representative
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 1 day ago
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 1 day ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Blood Collection Staff - Customer Service
- Ypsilanti, MI (24 miles from Pinckney, MI)
- 2 days ago
- Ypsilanti, MI (24 miles from Pinckney, MI)
- 2 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Representative
- Howell, MI (8 miles from Pinckney, MI)
- 2 days ago
- Howell, MI (8 miles from Pinckney, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (23 miles from Pinckney, MI)
- 3 days ago
- Fenton, MI (23 miles from Pinckney, MI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Northville, MI (21 miles from Pinckney, MI)
- 3 days ago
- Northville, MI (21 miles from Pinckney, MI)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 4 days ago
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 4 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 4 days ago
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 4 days ago
Human Resources Customer Care Representative Intermediate (TEMP) University of Michigan in Ann Arbor, MI Apply Now Type: Full-Time Salary: $18.00 - $18.00 Posted: 06/30/2025 Application Due:...
Pharmacy Customer Service Associate
- South Lyon, MI (14 miles from Pinckney, MI)
- 4 days ago
- South Lyon, MI (14 miles from Pinckney, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Utility
- Plymouth, MI (21 miles from Pinckney, MI)
- 6 days ago
- Plymouth, MI (21 miles from Pinckney, MI)
- 6 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Representative - Patient Registration
- Novi, MI (21 miles from Pinckney, MI)
- 8 days ago
- Novi, MI (21 miles from Pinckney, MI)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Novi, MI (21 miles from Pinckney, MI)
- 8 days ago
- Novi, MI (21 miles from Pinckney, MI)
- 8 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Canton, MI (24 miles from Pinckney, MI)
- 8 days ago
- Canton, MI (24 miles from Pinckney, MI)
- 8 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Fenton, MI (23 miles from Pinckney, MI)
- 9 days ago
- Fenton, MI (23 miles from Pinckney, MI)
- 9 days ago
Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...
Customer Service Rep Intermediate
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 11 days ago
- Ann Arbor, MI (13 miles from Pinckney, MI)
- 11 days ago
Customer Services Representative will provide customers with options based on parking availability, shift start/end times, work location, and location from which the customer commutes....
Demographic Data for Pinckney, MI
Moving to Pinckney, MI? Find some basic demographic data about Pinckney, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pinckney, MI
Highest Education Level
Customer Service Representatives in Pinckney, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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